About this role
Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we're on an unstoppable journey, with exceptional properties across iconic European cities like London, Berlin, Edinburgh, Lisbon and Vienna.And now, we're getting ready for our next new opening - and we're looking for brilliant team members to join us from mid-September 2026 onwards.We are on the search for our next Guest Services Manager to work with our Guest Services Hosts and the wider team across our public areas, lobby, reception and F&B spaces. This is a truly hands-on, guest-facing role where no two moments are the same - from welcoming guests and managing reception operations, to serving food and drinks in our restaurant and terrace, preparing coffees, and creating a great atmosphere at the bar. You'll be just as comfortable checking a guest in as you are pulling an espresso, serving a cocktail or making sure a table is beautifully presented.Embrace the high-paced, evolving environment with enthusiasm and curiosity. At Wilde, we're not just an aparthotel group: we're a diverse and inclusive team that encourages you to bring your unique self to work and make a real impact. Our Irish heritage mixes with local cultures to form new experiences that are unique to each city, and each Wilde.Benefits: • Flexible working patterns • Discounted rates for overnight stays for you, and your family and friends • Refer and earn scheme - earn up to £/€550 • Education Support to help you foster new skills • Volunteer days: 2 paid volunteer days per year • EAP: Support for you and your family when you need it with our Employee Assistance Program (EAP) Functie-eisen: We would love you to have: • 2+ years experience in a similar role, ideally within the lifestyle hotel or hospitality sector is required • Knowledge of Front Office operations • Previous F&B, bar, coffee o