About this role
NL Assistant Manager - Collections Onze inzet Jouw talent Assistant Manager - Collections Locatie Bombay, State of Mahārāshtra, India Publicatiedatum 14 augustus 2026 Job ID 22844 Key Responsibilities - Manage daily Credit & Collections activities and ensure timely follow-up on overdue accounts. - Drive focused actions on high-value and critical overdue accounts to reduce DSO and improve cash flow. - Review past-due customers, escalate critical cases, and participate in controller and forecast meetings. - Lead and manage a team of 10-15 members, including performance reviews, quality checks, training plans, and team development. - Prepare Top 20 customer files, MIS dashboards, daily/weekly/monthly reports, and month-end reporting. - Prepare and review forecast targets, analyze collection and dispute performance, and take corrective actions where required. - Review credit limit requests, credit hold reports, proforma invoice requests, and support credit decision-making as per guidelines. - Ensure credit and rebill cases, dispute mailbox emails, re-age requests, and customer account issues are handled within SLAs. - Coordinate with business controllers, finance teams, collectors, and internal stakeholders for issue resolution and overdue reduction. - Identify opportunities for process improvement, standardization, and automation of repetitive activities such as reminders, ageing reports, customer follow-ups, and MIS reporting. What You Need to Succeed Education - Bachelor's degree in commerce - MBA / Postgraduate qualification in Finance will be an added advantage - 5-8 years of experience in Accounts Receivable, Credit & Collections, Cash Application, Dispute Management, or Order-to-Cash process. Technical Skills - Strong knowledge of Credit & Collections and Accounts Receivable processes. - Good understanding of ageing, past dues, DSO, credit limits, deductions, and cash collection. - Strong analytical and reporting...