About this role
Support engineer We are looking for an enthusiastic s upport e ngineer who our own s service d team, but is also open to secondment assignments with clients. In this role, you will support clients with a wide range of IT issues issues and will be given plenty of time and the trust to further . Do you always go the extra mile for the client, and is client satisfaction your top priority? Then we're looking for you! Is this the job opening for you? Then apply immediately! Fill in the link to your LinkedIn profile directly here. Then we will contact you soon! - place Eindhoven region - alarm 32-40 hours - description 1 year with possibility of extension - school MBO+ - euro $2,600 - $3,200 Support engineer close Eline is happy to help you! Do you have any questions about our application process? Eline is happy to help you! You've got this! As a support engineer, you are the first point of contact for customers with IT questions. All technical issues come to you, and you do everything you can to resolve them as quickly and effectively as possible. You prioritize customer satisfaction and are happy to go the extra mile to ensure it. If an issue falls outside your area of expertise, you proactively collaborate with colleagues to find a solution together. This way, you not only help the customer but also continuously develop your own skills. What are you going to do? - Work daily with widely used technologies such as Microsoft Server, Microsoft 365, Endpoint Manager (Intune), and Azure. - Please log incidents and service requests in our ticket system and resolve them as independently as possible. - Identify changes and document them for your colleagues in management. - Communicate clearly and professionally with (internal) customers, third parties, suppliers, resolution teams, and service managers. - Keep track of work instructions and assist colleagues with questions and problems. Team.up You will work as a support desk agent...