About this role
GKN AerospaceGKN Aerospace Customer Account Manager NH90 Date: Jul 25, 2026 Location: Papendrecht, NL Company: GKN Aerospace Careers Fantastic challenges. Amazing opportunities. GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry, we're inspired by the opportunities to innovate and break boundaries. We're proud to play a part in protecting the world's democracies. And we're committed to putting sustainability at the centre of everything we do, opening up and protecting our planet. With over 16,000 employees across 33 manufacturing sites in 12 countries we serve over 90% of the world's aircraft and engine manufacturers and achieved sales of £3.35 bn.in 2023. There are no limits to where you can take your career. Job Summary Provide Commercial expertise and support to specific customer local team. Work to ensure the management and resolution of commercial issues on a day to day basis such as commercial change management, support local level bids and proposals. Informs the Programme IPTs of contractual obligations and boundaries. First point of escalation for customer purchase order or contractual issues internally and from customer. Job Responsibilities Relationship Management: - Lead site specific customer review meetings and manage first line dispute resolution with customers for the site. - Monitor performance, delivery and quality performance issues and recoveries and resolve with site leadership team, or escalate as appropriate to Commercial Manager. - Coordinate site specific customer initiatives, requests and communications as agreed by Commercial Manager. - Provide support to strategic / global Customer meetings representing the specific site (PMR) as part of global one face to the customer team. - Voice of the customer on the site. Demand Management: - Order Book, Demand & Sales Management: Respons...