About this role
Essential Functions • 15+ years of experience in Software Testing & Test Automation in Product/Solution development. • Hands-on experience in Leading, Managing and developing QA team. • Extensive experience in software quality assurance, with a proven track record in a managerial role. • Develop and implement QA policies, procedures, and best practices. • Collaborate with cross-functional teams to ensure quality throughout the software development lifecycle and is comfortable diving into the technical architecture of complex and highly scalable solutions. • Oversee the design and execution of test plans, test cases, and test scripts. • Ensure thorough testing of software products, including functional, regression, performance, and security testing. • Hands-on experience in designing and development of automation framework and creation of scripts using best industry practices. • Hands-on knowledge and experience on API test automation using any automation tool like JMeter, Postman, RestAssured. • Must have strong working knowledge of Database (SQL Server, Hive). • Must have working knowledge of CI/CD implementation, DevOps Principles and Practices. • Has a background in quantitative decision making, ability to drive business metrics, automate operational tasks, thereby driving process excellence and adoption of different tools and resources. • Good understanding of functional & non-functional tests and is able to define test plans specific to the project needs. • Has understood and adopted effective techniques of parallel testing in agile product development environment. • Ensuring high quality standards for interviewing and hiring employees at all levels of the organization. • Strong knowledge or experience in cloud native technologies (Preferably Azure). • Conduct regular audits and reviews to ensure adherence to QA processes.
Primary Internal Interactions • Strong analytical, mediation and problem resolution skills. • Proven expertise and ability to develop processes and procedures which will enhance the overall efficiency with a strong bias towards automation in all operational tasks. • Responsibility for defining and driving functional/business goals. • Great attention to detail and a results driven approach. • Owning specific people programs on educating and development and team engagement. • Established leadership with a bias towards action, supporting a culture of ownership and learning. • Should be able to optimize & effectively manage resources and time. • Review with the Overall Product Manager & AVP for Defect RCA & improvements in the testing process. • Assessment and Progress meeting with AVP & above for additional product development features. • Should be able to carry out healthy and constructive confrontation with team members, peers, multiple technical and business teams for the benefit of Product.
Primary External Interactions • Excellent communication skills (verbal and written) to interact with Stakeholders across multiple lines of business on various project milestones, process changes, escalations, etc • Ensure compliance with industry standards and regulatory requirements.
Required Skills: Software testing, Business design/System testing
Defect Root Cause Analysis
Test Strategy & Test Plan Documentation
Agile process
Cloud testing
Hands on SQL Experience for data testing & report testing
JAVA for Automation Scripting, API and Performance testing
Tools: Automation Tools namely SELENIUM, Postman, QTP, Azure, AWS, Jenkins, Defect Management Software namely HPSM, JIRA, Fogbugz.
Servers Knowledge:
Skills Good to Have: US Healthcare Knowledge
Certifications in Selenium
Certifications such as ISTQB, CSTE, or similar
Delivery Domain – Product Testing – Including Feature Testing, Integration and Regression Testing
Business Domain - US Healthcare Insurance & Payer Analytics
Education Requirements
• Master’s or Bachelor’s degree from top tier colleges with good grades, preferably with an Engineering background.