About this role
Unilabs is embarking on a multiyear group procurement transformation program, this program is based on organization, processes, and tooling changes, this includes the deployment of Procurement front end and backend to multiple business units.
You will assist the group business excellence manager in providing support and advice in the areas of functional design, implementation, and execution of the end-to-end process.
You will work closely with the other program workstreams (such like, finance, legal, compliance, IT…), countries and with the integrator of the chosen solution
Ownership of P2P Master Data Request ProcessesResponsible for designing, governing, and executing the processes related to P2P master data creation and updates across all countries, including:
Vendor creation and vendor master updates (bank details, addresses, classifications, compliance data)Creation of stock and non-stock items (including attributes, units of measure, categories, lead times, etc.)Maintenance of items prices in Coupa and D365Requirements validation for all master data change requests (quality, completeness, compliance) Monitor and Ensure Process Alignment Across CountriesMaintain global consistency of P2P master data processes and naming conventionsEnsure harmonized data standards across entities and business unitsEnforce adherence to governance rules, approval flows, and documentationAct as the central point of contact to ensure alignment between local procurement teams, finance, supply chain, and ITIdentify process deviations and implement corrective actionsMaintain and Update Master Data in D365 and CoupaManage and update:Stock and non-stock item recordsStock-items Trade agreementsStock-items Purchase agreementsCoupa ItemsEnsure synchronization and data consistency between D365 and CoupaMonitor and support integration flows (e.g., suppliers, Purchase agreements)Data Quality, Governance, and ComplianceDefine and enforce master data governance rules, standards, and controlsRun periodic data quality checks in both systems (duplicates, inconsistencies, missing attributes, inactive suppliers/items)Coordinate remediation activities with local teamsContinuous Improvement and DocumentationDevelop and maintain SOPs, workflows, data dictionaries, and process guidesDrive continuous improvement of P2P master data processesIdentify system or process gaps and propose enhancements (in D365, Coupa, or integrations)Support functional configuration updates related to master dataUser Support, Training, and Change ManagementProvide training and guidance to procurement, finance, and supply chain teams on master data processesSupport users with issues related to vendor creation, item creation, pricing, or catalogsAct as the bridge between business teams and IT for P2P master data topics
Responsabilities1. Post-Hypercare Support
Provide Country functional support on D365 and Coupa (incident analysis, resolution, help coordination with AMS or level 2 support team).Identify and address recurring issues by eliminating root causes.Maintain and update documentation (processes, user guides, etc.).Facilitate vendor onboarding in the D365 PO Acknowledgement process.2. Continuous Process Improvement
Implement KPIs to analyze:Adoption of new systems and the "No PO, No Pay" policy (number of POs created, invoices without POs, etc.).Performance of the S2P cycle (validation lead times, unmatched invoices, GRs done after invoicing, etc.).Identify and implement process improvements based on these indicators, as well as user and vendor feedback.Lead mini-projects for procurement process optimization and evolution.Enable Procurement Managers to identify opportunities for rationalization, consolidation, and standardization of their product and supplier portfolios.Coordinate the implementation of Punch-out catalogs.Develop dashboards to monitor and measure procurement activities.3. System Enhancements Management
Gather, formalize, and propose improvement solutions.Collaborate with technical teams to size implementation efforts.Prioritize the backlog by identifying high-value functionalities with the business.Ensure delivery, testing, and documentation of system enhancements.Monitor the Coupa/D365 roadmap to anticipate documentation needs and support adoption of new functionalities.
Requirements
•You have a bachelor's degree or higher, or equal work experience.
• At least 5 years of work experience in a similar role.
• You have strong analytical and problem-solving skills.
• You have strong communication skills.
• You devise simple solutions to complex problems
• You are proficient in the use of ERP (SAP or MS Dynamics) and MS Office 365 (Outlook, PowerPoint) and have excellent skills of Excel (PowerBI e.g.,). Solid technical background to manage Api (like Postman…)
• You have strong process development skills.
• You are a team player.
• Languages: English.
• Languages: Any other European language like French, Spanish and/or German is a plus.
Soft skills
• You can effectively interact and communicate with people at all levels of the organization.
• Using your analytical skills, you can provide substantiated advice and assist your colleagues in making informed decisions.
• You are dynamic, with a hands-on mentality, analytical and willing to learn.
• You are interested in working with software or other tooling.
• You take initiative and can work independently with limited supervision.