About this role
POSITION: Coordinator of Virtual Programs and Student Retention LOCATION: Central Office – Department of Pupil Services / Multiple Locations EMPLOYMENT TERM: 240 Days (FLEX) SALARY: Salary based upon years of experience and certification level with applicable Coordinator supplement. REPORTS TO: Director of Alternative Education SUPERVISES: Coordinates the work of staff assigned to virtual programming and other programs as designated. Formal supervisory and evaluation responsibilities shall be exercised only as specifically assigned and consistent with district policy and applicable law. JOB GOAL The goal of the Coordinator of Virtual Programs and Student Retention is to provide leadership and coordination for district virtual learning programs and student retention efforts that support the academic success, engagement, and continued enrollment of students in Berkeley County Schools. The Coordinator works collaboratively with students, families, schools, and district staff to identify barriers to participation, connect families with flexible and appropriate educational options, monitor student progress, and support effective transitions into and within virtual and other nontraditional learning opportunities. The position also supports data-informed retention and re-engagement strategies, strengthens communication with families, and assists with related district initiatives as directed by the Director of Alternative Education, while remaining aligned with Berkeley County Schools' mission, policies, and applicable West Virginia requirements. QUALIFICATIONS
• Master's degree in Education, Educational Leadership, Curriculum and Instruction, Counseling, Student Services, or a related field required.
• Must possess a valid West Virginia Administrative Certificate or other administrative credential determined appropriate by Berkeley County Schools and the West Virginia Department of Education.
• Minimum of three (3) years of successful professional educational experience required.
• Administrative, supervisory, virtual education, alternative education, student services, counseling, attendance, student engagement, or related experience preferred.
• Demonstrated ability to establish and maintain effective working relationships with students, families, teachers, school administrators, counselors, district personnel, and community partners.
• Demonstrated ability to communicate effectively, professionally, and compassionately with families experiencing educational challenges or considering alternative educational pathways.
• Demonstrated organizational, analytical, problem-solving, and project-management skills.
• Demonstrated ability to interpret and use student, enrollment, attendance, achievement, and program data to guide intervention and program improvement.
• Proficiency in educational technology, student information systems, learning management systems, virtual learning platforms, Microsoft Office applications, and collaborative technology tools.
• Knowledge of applicable federal and state laws, West Virginia Board of Education policies, Berkeley County Schools policies and procedures, and confidentiality requirements related to student records and educational programming.
• Such alternatives to the above qualifications as the Superintendent may find appropriate and acceptable and as permitted by applicable law and policy.
KNOWLEDGE OF
• Virtual, blended, flexible, and nontraditional instructional models.
• Student retention, engagement, re-engagement, dropout prevention, and early-intervention strategies.
• Family engagement practices and effective communication with students and families who are considering changes in educational placement or delivery model.
• West Virginia laws and procedures relating to compulsory attendance and home instruction, including the distinction between family outreach and the statutory responsibilities assigned to attendance personnel.
• WVBE Policy 4373 and practices designed to promote safe, supportive, respectful, and positive learning environments.
• West Virginia Educational Information System (WVEIS) and applicable student information and reporting systems.
• District-approved virtual learning platforms, learning management systems, communication systems, and instructional technologies.
• Student scheduling, course enrollment, credit accumulation, credit recovery, graduation progress, and transcript processes.
• Data analysis methods used to monitor student participation, progress, performance, engagement, withdrawal, and retention.
• Individualized Education Programs (IEPs), Section 504 plans, Student Assistance Teams or other student support processes, and the importance of implementing required accommodations and services in virtual and nontraditional settings.
• Effective practices for serving students who may be at risk of disengagement or who require flexible or individualized educational pathways.
• Program evaluation and continuous-improvement processes.
• Effective collaboration among school administrators, counselors, teachers, pupil services personnel, attendance personnel, families, and community agencies.
• Summer learning, extended-year programming, credit recovery, and related nontraditional learning opportunities sufficient to support assigned district initiatives.
PERFORMANCE RESPONSIBILITIES Virtual Programming
• Coordinate the day-to-day operation and implementation of Berkeley County Schools virtual programming under the direction of the Director of Alternative Education.
• Coordinate student enrollment, scheduling, course placement, orientation, and transitions into and out of virtual programming in collaboration with schools, counselors, WVEIS personnel, and appropriate district staff.
• Maintain working knowledge of virtual learning platforms, district learning management systems, WVEIS, and applicable state and district requirements related to virtual education.
• Assist with required virtual program documentation, reporting, records, and communication with the West Virginia Department of Education and other appropriate entities.
Student Retention and Re-Engagement
• Support district efforts to improve student retention, engagement, and continued enrollment by helping identify barriers that may contribute to withdrawal, disengagement, or consideration of educational options outside Berkeley County Schools.
• Collaborate with students, families, school personnel, and district staff to identify flexible or nontraditional educational options that may better meet individual student needs.
• Support re-engagement and transition efforts for students who have experienced interrupted enrollment, academic difficulty, attendance concerns, or other barriers to successful participation in school.
• Assist families in understanding appropriate Berkeley County Schools programs and services that may provide alternatives to withdrawal while respecting each family's lawful educational choices.
Student Progress and Support
• Monitor student participation, academic progress, course completion, and other available indicators to identify students who may require additional support or intervention.
• Communicate regularly with students, families, counselors, teachers, and school administrators regarding progress, concerns, expectations, and available supports.
• Collaborate with appropriate school and district personnel to support the implementation of IEPs, Section 504 Plans, student assistance plans, accommodations, and other required student supports within virtual programming.
• Assist in coordinating interventions and supports for students who are at risk of course failure, disengagement, or unsuccessful completion of virtual programming.
Program Development and Continuous Improvement
• Assist with the development, implementation, evaluation, and continuous improvement of virtual learning and student retention initiatives.
• Review student participation, performance, enrollment, withdrawal, and retention data to identify trends, barriers, and opportunities for program improvement.
• Recommend operational improvements, supports, or program adjustments to the Director of Alternative Education based on available data, stakeholder feedback, and identified student needs.
Collaborative Communication Between Offices
• Collaborate regularly with the Director of Attendance and Homeschool regarding students and families who may be considering home instruction, withdrawal, or other educational options and who may benefit from information regarding district programs and supports.
• Coordinate with the Director of Attendance and Homeschool on appropriate family outreach, student transitions, re-engagement efforts, and follow-up while maintaining the distinct responsibilities of each office.
• Maintain effective communication and collaboration among the Departments of Alternative Education and Attendance and Homeschool, school administrators, counselors, student support personnel, and other appropriate district departments to promote coordinated services for students and families.
Summer and Extended Learning
• Assist the Director of Alternative Education with the coordination and implementation of summer learning, credit recovery, extended learning, and other nontraditional educational opportunities as assigned.
• Support registration, scheduling, communication, student placement, data collection, progress monitoring, and other operational needs associated with assigned summer or extended learning programs.
Supervisory and Coordinating Responsibilities
• Coordinate the daily work and program functions of staff assigned to virtual programming and provide guidance, support, and technical assistance as appropriate.
• Facilitate communication and collaboration among virtual program staff, school counselors, administrators, and other personnel involved in serving participating students.
• Assist with staff orientation, professional learning, program procedures, and implementation of district expectations related to virtual programming and assigned initiatives.
• Perform other reasonable, job-related responsibilities consistent with the purpose and scope of the position as assigned by the Director of Alternative Education or other appropriate district administrator.