About this role
Job Title: Technology Assistant Exemption Status: Nonexempt Reports to: Technology Director Full/Part-Time: Full Time, 12-Month Position
Position Summary: The Technology Assistant plays a key role in managing and supporting all aspects of technology in a small school district. This includes maintaining hardware and software systems, managing the district infrastructure, and supporting district-wide communication tools. The ideal candidate is a self-starter who can work independently, troubleshoot a wide range of technical issues, and collaborate with staff to ensure that technology effectively supports teaching, learning, and operations. Essential Responsibilities:
• Technology Infrastructure (Hardware & Network)
• Install, configure, and maintain district computers, Chromebooks, copiers, printers, and related hardware.
• Maintain and troubleshoot wired and wireless networks and internet connectivity.
• Help manage device inventory, repairs, and replacement cycles.
• Install, configure, and maintain district camera system and safety systems.
• Support/troubleshoot laptop or Chromebook issues for staff and students
• Software & Systems
• Oversee installation, configuration, and updates for educational and administrative software (e.g., SIS, LMS, productivity tools, assessment platforms).
• Manage user accounts, permissions, and access across systems (Google Workspace, PowerSchool, etc.).
• Train staff on the effective use of district software tools.
• Communication & Support
• Provide technical support and training for staff and students.
• Support communication platforms such as email systems, mass notification tools, and phone systems.
• Assist in maintaining digital signage and announcement systems.
• Collaborate with staff to improve internal communication workflows using technology.
• Possess the ability to work with frequent interruptions.
• All other duties as assigned
Qualifications:
• Technical, Associate's or Bachelor's degree in Information Technology, Educational Technology, Computer Science, or a related field (Preferred).
• Minimum 2 years of experience in technology support, preferably in a K12 or small organization setting.
• Proficiency with Macintosh, Windows, iOS, ChromeOS, Google Workspace, basic networking.
• Ability to diagnose and resolve a wide range of hardware/software issues.
• Strong organizational and interpersonal skills; ability to work independently and prioritize tasks.
• Ability to take ownership of new projects, spot problems early and see solutions through to completion.
• Willingness to learn as new technologies emerge.
• Familiarity with student data privacy laws and cybersecurity best practices.
Additional Information:
• May require occasional travel between buildings and lifting equipment (up to 40-50 lbs.).
• Some evening or weekend work may be required for upgrades or special events.
• Flexible problem-solver with a hands-on approach is essential for success in this role.
Terms of Employment:
• Full-time 12-month position (hours and schedule determined by building and district needs).
• The Board of Education determines salary and benefits