About this role
Duties will include: To provide free accurate and up to date information in response to queries and keep records in line with CIS policies and procedures. Provide advocacy support to clients. To assist with the provision of outreach information clinics. To participate in training. Working as part of a team. Administrative work also involved. Respect and maintain the confidentiality policy of the service. In house Training is Provided including Information Advice and Advocacy, Welfare Rights (QQI), Essential Training for Information Providers, Customer Service and Reception Skills and Cybersecurity Awareness to name a few. Contact Tim on 086 2467851 or email: [email protected]. CE Scheme Skills