About this role
Job summary
Full-Time - 9-5pmPeace Children's Centre - Watford
This role will involve regular travel to Watford, Hemel Hempstead and St Albans
SENIOR ADMINISTRATOR This role will sit within the welcoming Senior Administrator Team, providing senior administrative support across Children's Specialist Services and to the associated administrative teams.
This role offers extensive exposure to a broad range of clinical and administrative processes across the different Children's Specialist Services, providing an excellent opportunity to develop specialist knowledge and enhance professional administration skills within the NHS.The post would be particularly suited to an experienced administrator who is motivated to take on additional responsibilities, including the supervision and line management of staff, supporting service development, and contributing to the effective delivery of high-quality administrative services.
*Proposed interview date: 14th September 2026*
HCT will prioritise recruitment of workers living in England under the new immigration rules for care workers effective from 9 April 2025. Employers must first prove that they have attempted to recruit a worker from within England who needs new sponsorship. This ensures that those who came to the UK to pursue a career in adult social care can do so.
Main duties of the job
Act as a key point of contact for clinical staff and the wider multidisciplinary team. Providing leadership and cross-cover supervisory support to the CSS Administration Teams to ensure the effective and seamless delivery of services.
The post holder will oversee and support administrative workflows across a range of services, helping to drive consistency, efficiency and continuous improvement, whilst deputising for the Administration Leads as required.
About us
A big thank you for considering joining us at Hertfordshire Community NHS Trust. You'll find it a great place to work with many benefits offered to you as a member of our staff
We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities Our staff are proud to be Caring, Pioneering, Inclusive in their work to help achieve the Trust visionWe welcome diversity in our workforce and are interested in applicants from all backgrounds and ages
We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now
You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you
Job description Job responsibilities
For more details about the responsibilities of this post please find attached links to the Job Description
The successful candidate will demonstrate:
Previous NHS administration experience at a Senior level including project management Excellent time management skills to manage a busy workload High attention to detail and accuracy Strong and clear communication skills Initiative and problem-solving abilities Energetic, flexible and proactive approach A pioneering approach, welcoming and embedding digital innovations to improve administrative processes and streamline efficiencies An inclusive, 'one team' approach to supporting colleagues and service users A caring attitude, supporting patients and colleagues with kindness and professionalism at all times Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.
We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.
Word versions of documents are available if needed to allow for any adaptations to be made i.e. font, colour, background, convert to Read Aloud.
The use of AI is monitored and if you have used it then you are required to declare this, as well as what type of AI tools you have used and for what purpose. We reserve the right to further test your individual knowledge and skills in relation to the requirements for the post through robust and thorough interview and assessment.
Person Specification
Qualifications and Training Essential
NVQ Level 4 RSA III (or equivalent)
Desirable
Microsoft Office software training - specifically MS Word, MS PowerPoint, MS Excel, MS OneNote
Experience Essential
Strong experience in liaising / negotiating with senior team members from internal departments and from external stakeholders Experience of preparation of reports and taking of and producing formal minutes, together with preparing agendas and distribution of associated papers Experience in drafting correspondence for approval Experience of arranging complex conferences/seminars and large meetings Experience in managing and prioritising a heavy workload Experience of organising travel and accommodation requirements
Desirable
Desirably experience of working within NHS / Healthcare environment Desirably experience of maintaining and updating intranet/web pages
Skills Essential
Prioritise and plan own workload in a busy non-routine environment to deadlines, delegating where appropriate and using own judgement to refer or escalate issues when necessary, and anticipating foreseeable problems Communicate sensitive and confidential issues in an appropriate manner An understanding of the correct presentation and formatting for formal letters, presentations, and emails Respond effectively and appropriately to external calls and queries from members of the public and external stakeholders
Personal Qualities Essential
Self-motivated and proactive Appreciation of the need for and requirements to maintain a very high level of confidentiality and discretion Excellent attention to detail Maintain concentration for long periods of time Can create and foster strong professional relationships internally and externally with all levels Willing and able to travel to other Trust sites or external locations when required
Abilities Essential
Able to work on a variety of tasks with deadlines at any one time with minimum of supervision Good written communication skills including the ability to summarise complex information in a concise and effective manner Good verbal communication skills including the ability to persuade, motivate and influence others into taking a course of action Ability to remain calm and work effectively under regular pressure Can identify own development needs and willing to undertake further training and development
Knowledge Essential
Advanced level knowledge of IT systems in particular word processors, spreadsheets, and presentation software Demonstrable knowledge of the full range of administrative and organisational policies and procedures associated with this role
Desirable
Desirably advanced knowledge of MS Office package
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Hertfordshire Community NHS Trust
Address Peace Children's Centre
Peace Prospect
Watford
WD17 3EW
United Kingdom
Employer's website https://www.hct.nhs.uk (Opens in a new tab)