About this role
Job summary
Contract
Part-time permanent
Hours
22.5 per week
Salary
£31,116 - £37,880 full-time equivalent
We offer hybrid working, 2 days at Osprey Court, South Bristol, with occasional travel across Bristol, North Somerset and South Gloucestershire (BNSSG)
Please note that we are unable to offer work sponsorship. If you require sponsorship, we kindly request that you dont proceed with your application.
When we are in receipt of a high number of applications, we reserve the right to close the advert early.
Interviews held on Wednesday 9 September and Thursday 10 September 2026.
This role will be responsible for supporting the effective running of the General Practice Collaborative Board. They will ensure robust administration, governance and accountability processes for the Board and associated workstreams and contracts. They will support meaningful engagement and representative general practice participation in NHS-wide programmes of work.
Main duties of the job
To manage the process for clinical and non-clinical lead participation and accountability in Integrated Care System workstreams, including identifying representatives, creating meeting rotas, ensuring attendance and feedback, and managing invoicing processes
To support all activities relating to the governance of the GPCB and how it relates to One Care, practices, and the Integrated Care System
To provide administrative support to GPCB clinical leadership team, including arranging and administrating meetings and other administrative tasks
To implement the feedback and communication processes between general practice, the GP Collaborative Board and the BNSSG health and care system (golden thread)
To manage the GPCB inbox
To shape and set up governance and engagement processes, inform best practice, escalate issues and monitor evaluation
To ensure robust administration of GPCB meetings, including diary management, preparation of agendas and minutes
To ensure robust administration of GP locality forum meetings, including diary management, agenda and minutes for both online and in person meetings
To produce resources to support communication with GPCB members, general practice and system partners
To be able to provide full business continuity within the GPCB office team to cover GPCB office responsibilities and tasks
About us
One Care is the general practice (GP) federation for Bristol, North Somerset, and South Gloucestershire (BNSSG) and the representative body for general practice in our health system. We help our member practices and Primary Care Networks (PCNs) run strong, sustainable businesses by providing practical support, cost-savings and expertise across finance, digital, operations, business intelligence, human resources (HR) and communications.
Alongside our support services, we represent general practice through our membership of the BNSSG Integrated Care Board (ICB) and our GP Collaborative Board (GPCB), which provides a forum for general practice to shape system priorities and influence decisions. Our 15 Clinical Leads provide leadership to support integration between general practice, community and acute services.
We also deliver projects and programmes that support innovation, improve ways of working, or solve challenges faced by general practice and their patients. As a Community Interest Company (CIC), we only take on contracts that benefit general practice and surplus income is reinvested into member services and helps keep our subscription fees as low as possible.
Job description Job responsibilities
Role title
GPCB Support Officer
Location(s)
The post will be based at Osprey Court in South Bristol but there may be a requirement to work across the Bristol, North Somerset and South Gloucestershire (BNSSG) area.
We have a hybrid working policy which requires staff to work a minimum of 2 days in the office, within general practice or at locations of our system partners.
Job Purpose
The postholder will be responsible for supporting the effective running of the GPCB. They will ensure robust administration, governance and accountability processes for the Board and associated workstreams and contracts. They will support meaningful engagement and representative general practice participation in NHS-wide programmes of work.
Job profile
Main duties and responsibilities
To manage the process for clinical and non-clinical lead participation and accountability in Integrated Care System workstreams, including identifying representatives, creating meeting rotas, ensuring attendance and feedback, and managing invoicing processes
To support all activities relating to the governance of the GPCB and how it relates to One Care, practices, and the Integrated Care System
To provide administrative support to GPCB clinical leadership team, including arranging and administrating meetings and other administrative tasks
To implement the feedback and communication processes between general practice, the GP Collaborative Board and the BNSSG health and care system (golden thread)
To manage the GPCB inbox
To shape and set up governance and engagement processes, inform best practice, escalate issues and monitor evaluation
To ensure robust administration of GPCB meetings, including diary management, preparation of agendas and minutes
To ensure robust administration of GPCB programme committees, including diary management, agendas and minutes
To ensure robust administration of GP locality forum meetings, including diary management, agenda and minutes for both online and in person meetings
To produce resources to support communication with GPCB members, general practice and system partners
To be able to provide full business continuity within the GPCB office team to cover GPCB office responsibilities and tasks
Line management responsibility
No
Responsible to
GPCB Development and Engagement Manager
PERSON SPECIFICATION
QUALIFICATIONS AND EXPERIENCE
Essential
Demonstrable experience in a senior administration or project support role
Demonstrable experience of working with a variety of stakeholders
Desirable
Knowledge of health service, including primary care
Knowledge of and recent experience of current developments in NHS
Recognised project management qualification e.g APM, Prince2, Agile or demonstrable equivalent experience
Experience of developing, implementing and evaluating new processes and tools
PERSONAL QUALITIES, SKILLS AND ATTRIBUTES
Essential
Excellent oral and written communication skills, interpersonal skills, relationship building skills
Able to work effectively within diverse groups and teams, demonstrating capabilities in managing change
Capacity to communicate effectively with others, employing skills to motivate, negotiate and influence
Able to interpret data and information and translate into meaningful written or visual content
Confidence in using new IT systems
Able to manage competing priorities and prioritise workload to meet deadlines
Motivated by the provision of high-quality patient care
Motivated by a drive for improvement at all times
Positive attitude towards innovation and change. Adaptable and able to respond to a changing situation
A strong sense of self awareness and how personal style affects the way colleagues react
Person Specification
Qualifications Essential
None
Desirable
Recognised project management qualification e.g APM, Prince2, Agile or demonstrable equivalent experience
Experience Essential
Demonstrable experience in a senior administration or project support role Demonstrable experience of working with a variety of stakeholders Knowledge of health service, including primary care
Desirable
Experience of developing, implementing and evaluating new processes and tools
Employer details Employer name One Care (BNSSG) C.I.C.
Address Unit 5 Osprey Court
Hawkfield Business Park
Whitchurch
BS14 0BB
United Kingdom
Employer's website https://onecare.org.uk/ (Opens in a new tab)