About this role
Job summary
PREVIOUS APPLICANTS NEED NOT APPLY
This position is accountable to the Inpatient Lead Physiotherapist at University Hospital Lewisham. The purpose of the position is to assist Physiotherapists in providing therapy assessment, rehabilitation and management of patients. Also to assist in the administration and clerical duties of the department, according to the specific rotational area of work.
PLEASE NOTE: We are unable to offer sponsorship for this post
Main duties of the job
Experience of dealing with the public is essential, preferably in a care environment. Good communication skills, common sense and a friendly disposition are important. You must be able to assist in the moving and handling of patients.
About us
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development Widening access (anchor institution) and employability Improving the experience of staff with disability Improving the EDI literacy and confidence of trust staff through training and development Making equalities mainstream
Job description Job responsibilities
Job Summary:
This position is accountable to the Service Lead Physiotherapists at University Hospital Lewisham. The purpose of the position is to assist Physiotherapists to provide therapy assessment, rehabilitation and management of patients. Also to assist in the administration and clerical duties of the department, according to the specific rotational area of work.
Key Result Areas & Performance:
To assist the therapists in moving and handling patients before, during and after treatments, using appropriate manual handling equipment, eg. hoists, standing frames To assist the therapist with individual and group assessments / treatments / activities, including hydrotherapy, or to treat patients on a 1:1 basis or in a group situation, as directed by the therapists To report back to the delegating therapist relevant information regarding patient management To escort patients to and from wards / departments To escort and assist patients with toilet and dressing requirements as necessary To assist with the patients on home visits as directed by the therapists, giving support and advice as appropriate. Includes collection and return of house keys from/to inpatients To deliver and install simple aids and equipment in the patient's home as agreed by therapy staff and to instruct patients and carers in the use of this equipment, as appropriate To supply patients with appropriate, safe, walking aids and to instruct patients in the use of this equipment To transfer information from patient records to therapy records, including operation notes/details To maintain accurate computer and written records that meet professional and Trust standard To write any therapy assessments/reports in consultation with Physiotherapists, and according to local standards. To ensure any written reports are filed promptly in the appropriate place. To use the relevant therapy/hospital computer information system to check and record patient data and attendance details To arrange/change outpatient appointments in the electronic diary, and inform patients and therapists accordingly To undertake general administrative tasks within the department particularly related to record keeping, filing, supplies, errands and message taking, photocopying, and absence cover rota for support staff To organise appropriate transport and interpreting services.
Work force
To attend relevant therapy assistant training sessions To participate in the individual performance review (appraisal) scheme, and to be responsible for complying with your agreed personal development plan to meet set goals To participate in mandatory and statutory training as required, eg. basic life support, manual handling etc To attend Trust in-house training sessions / programmes and external courses as appropriate To contribute to the training of new / volunteer staff as requested by therapist To attend and participate in staff meetings, case conferences, multidisciplinary team meetings and other meetings as required
Financial
To maintain and help administer stock and condition of therapy equipment on the wards and in the departments, reporting any defects or problems with equipment immediately to the senior therapist
Partnerships Communications and Relationships
To report back to the delegating therapist relevant information regarding patient management To assist in dealing with distressed or verbally aggressive relatives and carers on the wards, in the therapy department and on home visits To take and make telephone calls with patients, colleagues and other medical staff. To communicate appropriately at all times with all individuals in a respectful manner To liaise with the other members of the multidisciplinary team, outside agencies, including out of borough equipment facilities, and patients' families as directed by therapists.
Person Specification
Knowledge & Skills Essential
Good verbal communication skills in the English language Clear legible handwriting with good spelling ability Able to write brief report / record of work undertaken Ability to read and understand written instructions Basic numeracy skills Ability to take instructions and carry out tasks accurately Good telephone manner Able to take and relay messages Good organisational skills with ability to prioritise
Desirable
Basic understanding and interest in local health and community related issues
Experience Essential
Experience of working /dealing with people/public Computer skills
Desirable
Experience of working with others / groups or teams Experience of working within a health or care environment
Qualifications & Training Essential
Evidence of broad based Education, literacy & numeracy Knowledge of care and related procedures, clinical observations, NVQ3 or equivalent experience Full, clean driving licence
Personal Qualities Essential
Well presented Professional manner Capable of undertaking duties required, including the moving and handling of patients Good listener / communicator Ability to take initiative and work without direct supervision Practical, Empathetic, Flexible, Punctual, Reliable Willing to learn and develop skills Ability to work under pressure at times Able to work weekends and cover extended working hours Problem solving skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Lewisham and Greenwich NHS Trust
Address University Hospital Lewisham
Lewisham High Street
London
SE13 6LH
United Kingdom
Employer's website https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)