About this role
Job summary The post holder will work within the Digital Training Team to deliver, support and evaluate IT training aligned to the organisation's Digital Strategy. The role focuses on enabling staff to effectively use digital systems, information and technology to support healthcare delivery, while promoting Information Governance and data protection requirements.
Main duties of the job
Deliver IT training to a wide range of clinical and non-clinical staff across multiple sites.
Identify and analyse training needs and contribute to the development of training programmes.
Support staff to improve their use of digital systems, information and technology in practice.
Promote awareness of Information Governance and the protection of personal data.
Contribute to improving healthcare delivery through effective use of digital tools and information.
About us
The Digital Training Team are part of the Digital Division. The post holder will be working in the Blackpool locality as part of a wider regional One LSC organisation.
One LSC stands for 'One Lancashire and South Cumbria' and reflects the ambition to have one team serving Lancashire and South Cumbria in a joined-up way.
One LSC brings together the Digital, Data and Technology teams from each of the provider Trusts to create one central community of professionals. The aim is to bring services more closely together so that we can deliver the best service possible to each of our partner organisations. At the core of One LSC delivery is eliminating duplication, removing unwarranted variation, realisation of the benefits of sharing common systems and processes and ensuring we deliver value for money for our partners, our system and, ultimately, for the communities we serve.
Job description Job responsibilities
Plan, organise and schedule training programmes in collaboration with colleagues and departments.
Undertake training needs assessments, including evaluating IT literacy prior to system implementation.
Deliver training using a range of methods including classroom-based, one-to-one, group sessions and on-the-job support.
Develop, prepare, review and update training materials and documentation for clinical systems and Microsoft applications.
Assess learner competency, evaluate training effectiveness and identify improvements or follow-up requirements.
Maintain accurate training records, contribute to training statistics and provide reports as required.
Provide ongoing system support to staff through methods such as floor walking, drop-in sessions and coaching.
Prepare training environments, ensuring equipment, systems and materials are available.
Liaise with departments to coordinate staff release and attendance at training.
Communicate system changes and project impacts on training through presentations and discussions.
Participate in inductions and represent the service at internal and external forums.
Support knowledge sharing, service improvement, networking and personal development activities.
The attached job description has full duties and responsibilities.
Person Specification
Education and Qualifications Essential
Educated to a Degree level or equivalent Teaching qualification at Certificate in Education level (or equivalent experience) e.g. PGCE Evidence of Continuing Professional Development
Desirable
Membership of a professional body (i.e. UKCHIP, Institute of IT Training, BCS) Prince2 Foundation qualification In possession of an IT Applications qualification such as ECDL Core or above or Microsoft Office Specialist certification in one or more Applications to core or Expert level (2010 or higher)
Experience and knowledge Essential
Knowledge of Microsoft Applications (MS office 365), Word, Excel, Outlook & OneDrive Knowledge and experience of working in a training role with a sound grasp of training methods and delivery Advanced understanding of service specific IT systems (e.g. Clinical Systems) and ability to adapt as systems are integrated Ability to present information accurately to a wide-ranging audience Experience of working with and developing customer relationships within a variety of customer groups including staff and stakeholders
Desirable
Knowledge of clinical and business processes Project management experience
Skills and Abilities Essential
Ability to create and maintain training materials using a variety of platforms and methods Ability to plan and prioritise workloads methodically and with full attention to competing priorities both individually and as a team member Skilled communicator capable of using a wide range of media and methods to build and maintain effective communication others Excellent interpersonal skills and sound experience of stakeholders/user contact in training design and delivery with the ability to influence Excellent organisation and time management skills with a proactive and flexible approach
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name East Lancashire Hospitals NHS Trust
Address Blackpool - Blackpool Victoria Hospital and Blackpool Stadium
Blackpool
FY3 8NR
United Kingdom
Employer's website http://jobs.elht.nhs.uk/ (Opens in a new tab)