About this role
Job summary
Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts, the Kent and Medway Integrated Care Board (ICB) and Medway Community Healthcare. Nursing vacancies are also open to Student Nurses and Newly Qualified Nurses.
Our Enablement and Urgent Care services are responsive and flexible with the aim of supporting people todevelop and maintain their independence within their home environment. Our aim is to prevent unnecessaryhospital admission and facilitate early discharge from the acute hospitals.Our admin team provide support to the client facing team 365 days a year across East Kent.
Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.
Main duties of the job
Supporting managers and senior clinical staff by overseeing, inputting and processing data using variouscomputer systems Liaising with the Hospital Discharge Teams to co-ordinate discharges to the Home First Service andallocating the visits generated to the team Act as a point of contact for the team, answering routine enquiries, assessing the nature of telephone callsand emails, actioning in an appropriate manner or referring them to the appropriate person, in liaison withyour colleagues, where necessary. Occasionally assisting with receiving visitors in a courteous, prompt andefficient manner Ensuring that staff, service users and members of the public who contact the team are dealtwith efficiently and consistently. Monitor and control confidential storage Provide administrative support to the team, including uniform, stationery, IT equipment and personalprotection equipment ordering, dealing with incoming and outgoing mail, photocopying/printing necessarydocuments, maintaining stock of equipment and supplies and completion of standard forms, surveys andaudits Assist with booking rooms/parking spaces for meetings and appointments on behalf of the line manager andother staff within the Unit, sending the relevant documents to staff as required Input information on spreadsheets, highlighting possible errors, so that accurate figures are available forthe manager to use Collating agendas for team meetings and minuting as required
About us
Kent Community Health NHS Foundation Trust is due to integrate with Medway Community Healthcare on 1 October 2026. Following integration and to align our community services to the new Neighbourhood Model of care delivery, there will be a period of consultation which may result in changes affecting some services, teams or roles. Depending on the area you are applying to work in, this could include potential changes to your role, work base, reporting arrangements, or terms and conditions of employment. Any changes would be subject to consultation and managed sensitively and in line with relevant employment processes. Please do contact the recruiting manager if you have any concerns about this so they can answer any questions you might have.
Rated 'Outstanding' by CQC, we deliver high-quality care that improves the health of our communities. We are looking for people who share our values:Compassionate, Aspirational, Responsive and Excellent.
We are proud to be an inclusive, welcoming organisation and encourage applications from people of all backgrounds. We use protected characteristic information for monitoring only and it is not seen by recruiting managers, except where applicants choose to be considered under our disability guaranteed interview scheme.
We know life outside work matters. As a flexible working-friendly organisation, we welcome conversations about arrangements that help you thrive while supporting excellent care for our patients.
Explore KCHFTcareer pathways
Job description Job responsibilities
As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team via [email protected], quoting the vacancy reference number, so we can support you further.
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Find out more about the community difference here.
Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Person Specification
Qualifications & Experience Essential
Educated to GCSE level or equivalent to include Mathematics and English Background in Adult Social Care and / or Health Care administration
Skills & Abilities Essential
Experience of a wide range of IT packages including MS Office, ESR systems, Procurement systems Ability to interact courteously and confidently with other people Strong organisational skills Maintaining confidentiality of colleagues and service users Ability to travel across a wide geographical area in a timely and flexible manner at various times of the day, if required, using car, public transport, car-sharing etc.
Knowledge Essential
Awareness of the services provided by Kent Adult Social Services/Kent County Council/Health Understanding of Equality and Diversity Understanding of health and safety issues within the workplace
Ability To Manage Essential
Ability to manage own time effectively and achieve deadlines Maintain attention to detail, even under pressure Commitment to personal development
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Kent Community Health NHS Foundation Trust
Address Trinity House
Ashford
TN25 4AZ
United Kingdom
Employer's website https://www.kentcht.nhs.uk/ (Opens in a new tab)