About this role
Job summary
The NEL Community Therapy provides Occupational Therapy and Physiotherapy to support people with health and social care needs to stay in their own home and help them remain independent. Community Therapy staff are employed by both Care Plus Group and Northern Lincolnshire and Goole NHS Foundation Trust working in partnership and provide direct clinical interventions through assessment of need and person centered goal planning. The range of interventions includes treatment, rehabilitation, minor and major housing adaptations, loan of equipment and moving and handling solutions for children and adults with a primary physical disability.
Please note that Care Plus Group are not currently registered to sponsor applicants from outside the EU and EEA.
Main duties of the job
Apprentice Clerical Assistant
Community Therapy Team
Based: Cromwell Road Primary Care Centre
30 hours per week - Mon - Fri
National Minimum Wage dependent on age.
Apprenticeship course- Level 2 Administration Assistant
This apprenticeship standard is open to:
Young people aged 16-21. Young people aged 22-24 who are care leavers, have an EHCP, or are prison leavers. Duration - 12 months
Qualifications- Level 2 qualification in English and Maths is required (GCSE grade 4+/C+ or functional skills).
The post holder will work with supervision close by and within established procedures and will:
Provide administrative support to the manager and clinical staff in providing Occupational and Physiotherapy Therapy assessment and intervention to physically disabled residents living in North East Lincolnshire thereby helping to maintain people's independence and improved health and wellbeing. Undertake routine clerical duties, e.g. photocopying, scanning, computer work, message taking, telephone enquiries.If you would like more details or an informal chat about the post, please contact Helen Lucas on03033 306921
About us
Care Plus Group is an employee owned Social Enterprise, established in 2011 to deliver NHS community health and social care services and employ over 800 people. A key feature of our organisation is the positive culture we have developed which is based on valuing, trusting, engagement, and involvement of our staff.
We consistently deliver high quality innovative services across NE Lincolnshire, reflected in an ongoing above 95% customer satisfaction feedback. Our services have received national recognition/commendations and Awards including winning a national HSJ award in November 2021. We hold the highest possible standard of ISO accreditation and are committed to reducing our carbon footprint.
We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement.
We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.
Job description Job responsibilities
The job description is attached as a separate document with the person spec - please refer to it for more information.
We appreciate how useful AI can be in todays workplace. For this application though, we want to understand your own thoughts and experience. We will be checking applications for AI usage, and those that appear to be significantly AI-generated may be subject to additional scrutiny.
Person Specification
Knowledge & Skills Essential
Effective communication and organisational skills Ability to demonstrate diplomacy and tact Ability to work as part of a team Ability to work on own initiative Effective prioritisation skills Awareness of confidentiality Ability to work accurately Ability to communicate effectively with people at all levels Effective customer care skills Ability to take and transcribe accurate notes
Qualifications Essential
Literacy and numeracy Level 2 Level 2 or equivalent qualification in computer applications Ability to undertake the Level 2 Administration Assistant apprenticeship standard
Desirable
NVQ Level 2 Customer Care Level 2 or equivalent qualification in computer applications
Experience Desirable
Experience of working with people with varying levels of communication skills/abilities Experience of working in a care environment Recent experience of working in an office/reception (within the last year) Experience of working with the public (both face to face and on the telephone) Competent in use of M365 applications and willingness to utilise digital tools.
Other Essential
Ability to work flexibly with regard to working hours/arrangements and venues Ability to demonstrate commitment to Care Plus Group core values
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Care Plus Group
Address Cromwell Road Primary Centre
297 Cromwell Road
Grimsby
DN31 2BH
United Kingdom
Employer's website https://www.careplusgroup.org/ (Opens in a new tab)