About this role
Job summary
SPONSORSHIP IS NOT AVAILABLE FOR THIS POST
Responsible for all administrative functions relating to the ward. Participate in the reception of patients and relatives in the clinical area and act courteously to all visitors. Works within set routines, policies and procedures/can use own initiative with patient enquiries.
Main duties of the job
The duties of the Ward Clerk, will include:
Work collaboratively and co-operatively with their ward clerk colleagues to provide full administrative, reception and clerical support to the wards.
Input and retrieve information from Cerner PR/Mediviewer
Maintain data quality of all activity in the ward
Manage patient case notes where required
Work collaboratively and co-operatively with others to meet the needs of patients and families
Provide cover for other ward clerks in the department during periods of absence
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK St Mark's Hospital: an internationally renowned specialist centre for bowel disease Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Job description Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Person Specification
Education & Qualification Essential
Good basic numeric and literacy skills GCSE grade A-C English and Maths or equivalent
Desirable
NVQ level 2 in office admin /NVQ customer care
Knowledge & Experience Essential
Computer literate, good basic IT skills Effective verbal, written and electronic communication
Desirable
Knowledge of patient administration systems
Skills, Abilities & Attirbutes Essential
Good oral and written communication skills Able to prioritise workload and work with minimal supervision
Desirable
Good interpersonal skills Able to work as part of a team and independently
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name London North West University Healthcare NHS Trust
Address Ealing Hospital
Uxbridge Road
Southall, Middlesex
UB1 3HW
United Kingdom
Employer's website https://www.lnwh.nhs.uk (Opens in a new tab)