About this role
Job summary
Dewerstone Medical Group (Budshead Medical Practice & Oakside Surgery) are looking for two highly motivated, hard-working and experienced Medical Receptionist's to join our ever growing team!
The post is for 24 hours per week Monday-Friday, however flexibility to cover sickness/holiday is essential.
Occasional Saturday shifts are available every 5 weeks.
12 month fixed term, to be reviewed with a view to becoming permanent.
We will be actively reviewing applications as we receive them, therefore we do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Benefits:
Free parking Health & wellbeing programme On-site parking Sick payExperience:
General Practice: 1 year (preferred)
Work Location: In person
Main duties of the job
We are looking for receptionist's with the following qualities to assist our practice in providing excellent patient care and support the practice to achieve outstanding service.
Caring and compassionate Excellent interpersonal skills including a professional and welcoming telephone manner Excellent organisational skills in order to manage multiple tasks and process timelines Demonstrates flexibility Able to build strong relationships with the Practice team Excellent verbal and written communication skills Willingness to learn about all products and services offered Ability to use IT and operate a computer based systems, experience of using SystmOne preferred however full training will be provided for right candidate Previous NHS/GP experience is preferred
About us
Dewerstone Medical Group consists of two GP Practices - Budshead Medical Practice and Oakside Surgery. Successful applicants will be expected to work across the two sites.
Job description Job responsibilities
The successful applicants will work within the administration team, supporting the clinical staff and each other to deliver a high quality service to patients and other health care professionals. Though based primarily in one section, the post holder may be required to work in other sections of the department where support is needed, including across both sites. They will be required to follow established procedures and work under supervision but use their own initiative and take responsibility for themselves and the quality of their own work.
Key Responsibilities Reception:
Greeting patients and handling telephone/email enquiries in a professional & friendly manner
Booking, amending, and cancelling appointments using our clinical system (SystmOne)
Processing prescriptions, referrals, and other administrative tasks
Handling patient records, ensuring confidentiality and accuracy
Supporting clinicians with administrative tasks, including medical coding and summarising records
Previous experience in a GP surgery or healthcare environment (desirable but not essential)
Desirable Skills & Experience:
Proficiency in IT systems and ability to quickly learn practice software - SystmOne, AccuRx
Excellent organisational skills and attention to detail
Person Specification
Experience Desirable
Experience of working in primary care Experience of working in a GP Practice
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Oakside Surgery
Address Guy Miles Way
Honicknowle
Plymouth
Devon
PL5 3PY
United Kingdom
Employer's website https://www.oaksidesurgery.co.uk/ (Opens in a new tab)