About this role
Job SummaryReports to IHS Headquarters. The official duty station is Rockville, Maryland. Incumbent develops strategies to deliver enterprise-wide foundational Information Technology solutions. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).
QualificationsTo qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. BASIC REQUIREMENT(S): Competency-Based Qualification Standard for the Information Technology Management Series, 2210. Referencing Supervisory position Supervisory Guide. In addition, to the Basic Requirements, you must also meet the Minimum Qualifications stated below- MINIMUM QUALIFICATIONS: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level at GS-14 in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Experience planning, directing, and evaluating enterprise-wide IT operations, ensuring the availability, performance, and security of mission-critical infrastructure supporting organizational objectives. Led complex IT projects involving network services, telecommunications, data center operations, and enterprise technologies while developing and implementing IT policies, standards, and strategic plans in compliance with Federal requirements, including Federal Information Security Management Act (FISMA), National Institute of Standards and Technology (NIST), and HHS guidance. Supervised multidisciplinary IT teams, established work priorities, evaluated employee performance, managed workforce planning, and provided technical and administrative leadership to accomplish organizational goals. Managed multimillion-dollar IT budgets and acquisitions. Provided executive-level recommendations on IT investments and operational strategy. Collaborated with senior leadership and external stakeholders to improve enterprise IT service delivery. SELECTIVE FACTOR This position requires the following certifications: Current Federal Acquisition Certification for Contracting Officer's Representative, Level II (FAC-COR, Level II). NOTE: Proof of certifications must be submitted with your application package. Require acquirement of COR Level III and FAC-PPM Senior level within a year of hire. You must meet all qualification requirements within 30 days of the closing date of the announcement.
Major DutiesTotal Compensation Package - Check out IHS's outstanding total compensation package for this job: IT Specialist Total Compensation | Pay (ihs.gov) Manages, supervises, provides direction, and oversees the activities of employees from both personnel and programmatic direction perspectives. Directs staff in their activities to meet programmatic goals for end user support and device support. Directs work tasks and activities of staff in connection with technical design and support efforts across the IHS. Directs and monitors IT projects with employees across functional boundaries within IHS. Ensures performance of critical IT functions and maintains availability of critical data used in the agency's delivery of healthcare and administrative processes. Plans, develops, and implements enhancements to IHS enterprise-wide IT infrastructure services which support the overall connectivity, data transmission, and voice and messaging communication across the agency. Develops information technology policies, procedures, and guidance (e.g., hardware, software, and telecommunications) in accordance with industry best practices for IHS IT community and approximately 18,000 end-users of IHS data and systems. Applies structured practices such as those found in Information Technology Infrastructure Library (ITIL) to focus IT Services with the alignment of business needs of the organization. Leads initiatives to research and analyze new technologies to develop cost effective methods to meet business requirements. Advises the CIO on operational aspects of the agencies short- and long-term IT service goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes of IT operations activities. Ensures complex IT projects achieve success to meet metrics for full performance with regards to performance, timing, and budget. Oversees provisions of authoritative technical assistance and consultation on the capabilities of information technology to tribal organizations. Plans, manages, integrates, and coordinates budget formulation, presentation, and execution with respect to agency IT operations and Capital Planning and Investment Control (CPIC) requirements. This position is responsible for an annual budget with multi-million-dollar expenditures, that directs various aspects of procurement related to assigned IT systems and may act as Contract Officer's Representative (COR) Level II for IT contracts.RequirementsSelectee may be subject to a probationary period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959 This is a competitive vacancy announcement advertised under Direct Hire Authority. Selections made under this vacancy announcement will be processed as new appointments to the civil service. Current civil service employees would therefore be given new appointments to the civil service; however, benefits, time served, and all other Federal entitlements would remain the same. A one-year supervisory/managerial probationary period may be required upon selection/placement. Confidential Financial Disclosure Form required. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/. Background Investigation Requirement: This position requires the successful completion of a federal background investigation as a condition of employment. A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service. Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability. Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process. Financial Suitability Requirement: This position requires a review of the applicant's financial history as part of the personnel security and suitability determination. Applicants must demonstrate financial responsibility, maintain good standing with creditors, and satisfy all legal financial obligations prior to applying. Individuals with substantial delinquent or unresolved financial obligations-including, but not limited to, delinquent federal or state tax liabilities, defaulted federal student loans, court-ordered fines or fees, or child support arrears-may be deemed unsuitable for employment with the Indian Health Service (IHS). Prior to the appointment, candidates must present two valid forms of identification. If one of the documents is a state-issued ID or driver's license, it must be REAL ID-compliant.