About this role
Job SummaryThe Program Support Assistant performs a variety of administrative, analytical, technical, and clerical duties in support of Nursing Service leadership with the intent of accomplishing the administrative requirements and operational goals of the service.
QualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/21/2026. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience maintaining recurring and non-recurring reports, spreadsheets, and tracking systems using Microsoft Office applications (e.g., Excel, Outlook, Teams, SharePoint) Experience maintaining timekeeping records and/or processing time and attendance transactions (e.g., leave, premium pay, overtime) using an automated timekeeping system Experience maintaining equipment inventory or non-expendable property accountability records Experience maintaining a repository of policies, procedures, or standard operating documents, including tracking review/revision cycles and version control Experience coordinating administrative activities across multiple offices or departments to support project or program completion For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Major DutiesMajor duties of this position include but are not limited to: Assists in the development, implementation, and evaluation of administrative processes by researching regulations, policies, directives, memoranda, handbooks, and standard operating procedures to determine their impact on Nursing Services operations. Prepares recurring and non-recurring correspondence, reports, memoranda, statistical summaries, management briefings, spreadsheets, presentations, charts, and graphs utilizing Microsoft Office applications and other VA information systems. Maintains a centralized repository of Nursing Service policies, memoranda, directives, and Standard Operating Procedures. Serves as the Nursing Service liaison for equipment accountability and inventory management. Coordinates meetings, prepares agendas, records meeting minutes, monitors action items, and follows up on assignments to ensure timely completion. Serves as the Timekeeper and/or alternate Timekeeper for Nursing Service Work Schedule: Monday-Friday, 7:30 am-4:00 pm (Subject to change based on the needs of the Agency) Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD84400-0 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not AuthorizedRequirementsYou must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work is primary sedentary. Physical demands do not exceed those of a typical office setting. There may be some walking, standing, bending, or carrying of light items. The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.