Veterans Benefits Administration

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Staff Assistant @ Veterans Benefits Administration

Houston, TexasOnsiteFull-timeJob reference 362-26-JMS-13023280-NBU
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About this role

Job SummaryThe incumbent of this position is located in the Office of Director at the Houston Regional Office (RO) reporting to the Assistant Director, who reports to the Director, who is a member of the Senior Executive Services. The office has jurisdiction for oversight of the Houston Regional Office. The Houston RO business lines include the Veterans Service Center (Houston and San Antonio), Human Resources, Veteran Readiness and Employment, Fiduciary Call Center, and the Support Services Division.

QualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement:08/19/2026. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-09 position you must have served 52 weeks at the GS-07 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below: GS-09 Grade Level: Specialized Experience: Demonstrates knowledge and experience in analytical and evaluative techniques to identify and resolve issues or problems in administration/clerical realm. OR Education Substitution: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree (including LL.B. or J.D. if related) or two full years of progressively higher-level graduate education leading to such a degree and which demonstrates the competencies necessary to do the work. Must provide transcripts when substituting for education. OR Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is primarily sedentary, although some slight physical effort such as walking, bending, stooping, and carrying of light materials may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major DutiesSpecific duties include: As the Staff Assistant for the Director's Office, the incumbent is directly responsible and accountable to the station's senior leadership team (Director, Assistant Director, and Division Chiefs) to provide analysis and support for a comprehensive program of management improvement and control in all phases of a diverse, complex, and dynamic mission. Staff Assistant serves as the primary timekeeper for all personnel who report to the Director's Office for supervision. Sets up and maintains the daily activity calendar for the Director and Assistant Director; schedules appointments and arranges meetings and assures that daily activities are well coordinated. Staff Assistant coordinates daily on Veteran inquiries and Congressional responses. Screens incoming visitors to the Director's suite and determines how best to assist and when visitor will see the Director/Assistant Director. Makes appointments and takes care of visitors as appropriate. Writes original reports, letters, emails, directives, policy statements and other types of material for the signature of the Director and Assistant Director that will be released to OFO, District and VA Central Office, as well as any other internal/external entities. Work Schedule: Full Time, Monday - Friday 7:30 am - 4:00 pm Compressed/Flexible: Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position Virtual: This is not a virtual position. Position Description/PD#: Staff Assistant; PD420920 Financial Disclosure Report: Not RequiredRequirementsAs a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.

Skills

Miscellaneous Administration And ProgramDepartment of Veterans Affairs

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