About this role
Job SummaryAre you a strategic thinker who enjoys solving complex organizational challenges? The Office of Application Processing for Patents is seeking a Management and Program Analyst to lead initiatives that improve organizational performance, operational efficiency, and customer service. In this role, you will partner with leadership to analyze business processes and implement innovative, data-driven solutions that support the USPTO mission.
QualificationsYou must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at General Schedule Qualification Standards. Specialized Experience is experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, you must possess one full year (52 weeks) of specialized experience equivalent to GS-13 in the Federal service: Specialized experience for this position includes experience in ALL of the following: Leading organizational or program improvement initiatives that improve business operations and program effectiveness; AND Analyzing qualitative and quantitative data to identify trends, evaluate organizational performance, and develop recommendations for management; AND Advising leadership on program, administrative, or organizational issues and implementing strategic solutions; AND Planning and leading cross-functional projects involving multiple stakeholders. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Major DutiesThe physical worksite for this position is located in Alexandria, Virginia. Presence at the Alexandria, VA campus is required for this role, as it includes on site functions that must be performed in person. Position may be eligible for situational telework in accordance with agency policy/business unit discretion. The agency currently allows for 52 hours of telework per calendar year. This position is ideal for professionals who enjoy leading projects, using data to influence decision making, improving organizational performance, and driving meaningful change across the organization. This rewarding opportunity is the ideal next career step for you if: You enjoy leading strategic initiatives that improve organizational performance, business processes, and customer service. You thrive on analyzing complex organizational challenges, identifying trends, and developing data-driven recommendations for senior leadership. You are confident serving as a trusted advisor by presenting findings, influencing decisions, and recommending innovative solutions that improve operational effectiveness. You enjoy planning, leading, and coordinating projects involving multiple organizations while balancing competing priorities and organizational goals. You are energized by using data, collaboration, and strategic thinking to improve programs, strengthen administrative operations, and support continuous organizational improvement.