About this role
Job SummaryYou will serve as a Fee and Commercial Services Manager with National Park Service. The incumbent of this position services as the commercial use authorization, and recreation fee revenue business programs manager. Career-Seasonal appointments are permanent positions and include the same benefits as permanent appointments, but do not provide work on a year-round basis. You will work for approximately, 11.5 months, and you will be in a non-pay status for the remainder of the year.
QualificationsAll qualifications must be met by the closing date of this announcement - 08/26/2026-unless otherwise stated in this vacancy announcement. Competitive candidates must also meet Time-in-Grade requirements as defined in 5 CFR 300, Subpart F. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the work schedule requirement as the service dates will be reflected. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. To qualify for this position at the GS-09 grade level, you must possess at least one of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-07 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: Supervising a staff of subordinates and supervisors related to a fee collection operation, Overseeing a fee collection operation, handling, tracking, and depositing money; Selling entrance passes, issuing fee waivers for special use groups, programming or operating fee collection equipment such as cash registers, bill counters, credit card machines, and traffic counters, performing general administrative functions and providing customer service; Create and manipulate Excel spreadsheets using basic functions to organize and analyze fee and commercial services program metrics: and, Prepares spreadsheet outputs that support routine program tracking and reporting. You must include hours per week worked. -OR- EDUCATION: Successful completion of at least a masters or equivalent graduate degree in accounting, finance, business administration, business management, international business, marketing, management or human resources, or two full years of progressively higher level education leading to such a degree or LL.B. or J.D., if related. You must include transcripts. -OR- Successful completion of a combination of education and experience as described above. You must include hours per week worked and you must include transcripts. To qualify for this position at the GS-11 grade level, you must possess at least one of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-09 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: Supervising a staff of subordinates and supervisors related to a fee collection operation; Overseeing a fee collection operation, handling money, selling entrance passes, issuing fee waivers for special groups, programming or operation fee collection equipment such as cash registers, bill counters, credit card machines, and traffic counters, and performing general administrative duties; and, Create and manipulate Excel spreadsheets using advanced formulas, including multi-step calculations and lookup functions, to analyze fee and commercial services program metrics and generate reports that support decision-making and program evaluations. You must include hours per week worked. -OR- EDUCATION: Successful completion of at least a Ph.D. or equivalent graduate degree in accounting, finance, business administration, business management, international business, marketing, management or human resources, or three full years of progressively higher level graduate education leading to such a degree, if related. You must include transcripts. -OR- Combination of Experience and Education: Successful completion of a combination of education and experience as described above. You must include hours per week worked and you must include transcripts. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Requirements Continued You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you. You are required to wear a uniform and comply with uniform standards. A uniform allowance will be provided. You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. Travel Required: Travel may be required up to 4 days per month. (this is required travel to supervise Kipahulu District operations 4 hours by car round trip)
Major DutiesSome of the major duties you will perform include but are not limited to the following: Manages park-wide revenue programs and provides guidance on commercial and non-commercial fee collections. Administers and oversees the Concessions and Commercial Use Authorization programs, including prospectus, application and annual report review. Supervises the recreation fee collection program an ensures proper handling and reporting of funds. Develops and implements security measures to protect collected funds and oversees secure transport. Coordinates with regional offices to maintain financial integrity, conducts audits, and resolve accounting discrepancies. Duties will be developmental in nature when filled below the full performance level.RequirementsMust provide proof of U.S. citizenship. Appointment subject to background investigation and favorable adjudication. Males born after 12-31-59 must be registered for Selective Service. Direct Deposit participation required. Successfully pass the E-Verify employment verification check. To learn more, visit https://www.e-verify.gov/. As a condition of employment for accepting this position, you may be required to serve a 1 year probationary period to evaluate your fitness and whether your continuation of employment advances the public interest. This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. This is a supervisory position that may require completion of a supervisory probationary period. *Additional Requirements located under qualifications*