About this role
Summary of Responsibilities:
• Supports or manages all aspects of the appropriate proposal process (text, quote, budget, and/or response to Requests for Information [RFIs]) for opportunities as assigned. • Responsible for managing opportunities of low to medium complexity. • Shadow and/or assist more senior colleagues on opportunities of medium to high complexity. • Responsible for managing some transactional clients. • Analyzes RFI and/or Request for Proposal (RFP) documents to assist in identifying missing information for budget, proposal and/or RFI response preparation, with support. Supports follow-up with appropriate contact for additional information as required. • Identifies and resolves issues around client enquiry requirements and Fortrea capabilities with support. • Shadow or manage strategic and operational calls related to the opportunity. • Works across the organization in matrix environment across multiple time-zones and locations to support the process and complete deliverables. • Prepares standard documents in accordance with agreed strategy and Sponsor requirements and expectations under the pressure of changing timelines, with minimal supervision. • Administratively supports facilitating internal and external opportunity management negotiations (i.e., pricing, process, resources, timelines, etc.) as needed. • Is responsible for timely delivery of assigned deliverables. • Escalates issues/challenges to Manager for advice on resolution. • Performs timely and accurate data entry into departmental and/or corporate databases/systems as directed. • Support client-facing and senior management-facing activities surrounding assigned opportunities as needed, including supporting preparation, attendance, or leading applicable preparation and meetings. • Develops appropriate knowledge of the technical and regulatory environments. • Contributes to assigned process improvement initiatives and supports implementation. • Contribute to assigned client relationship improvement activities and implementation. • Perform quality control activities per the appropriate process/requirements. • Support hosting sales-focused inbound client visits. • Expected to contribute to content library by submitting new content or updates to existing content, using the official content submission process. • Completes other appropriate duties, as assigned by the manager, which require similar skills in accordance with business needs and common sense. • All other duties as needed or assigned.
Qualifications (Minimum Required):
• Bachelor’s degree required in related field or equivalent work experience. • Fortrea may consider relevant and equivalent experience in lieu of educational requirement
Experience (Minimum Required):
• Minimum 3 years of Experience Required. • Applicable minimum years of experience in budget and/or text development, or an equivalent combination of education and CRO/pharma/other related experience to successfully perform the essential job duties. • Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact. • Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook). • Demonstrated text editing and writing skills (based on business unit and/or team expectations). • Demonstrated ability to plan, multi-task and prioritize. • Demonstrated teamwork, communication (written and verbal), and organizational skills. • Proven ability to work independently. • Ability to work to deadlines. • Strong analytical skills. • Ability to communicate appropriately and effectively with internal stakeholders, clients and Fortrea senior management. • Positive attitude and sense of urgency. • Possesses an ability and willingness to work across Fortrea Business Units. • Ability to work irregular and/or extended hours as needed to meet the client’s proposal deadline.
Preferred Qualifications Include:
• Knowledge of proposal management software applications (e.g., Salesforce.com, Qvidian, Proposal Automation applications) is a plus.
Physical Demands/Work Environment:
• Flexibility to participate in meetings across various time zones outside core working hours. • Travel Requirement: Identify the expected travel requirements of the position on an annual basis: • % of time: 5-10%. • % of the above that requires overnight stay: 5%. • Travel is primarily to where: training meetings, other Fortrea offices.
Learn more about our EEO & Accommodations request here.