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Technical Customer Support Analyst - Cigna Healthcare @ Cigna Group

Kuala Lumpur, MYOnsiteFull-time
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About this role

Job Description

Cigna, a leading global health insurer, is going through an exciting period and we are looking to recruit an experienced IT Service Analyst in our Kuala Lumpur office. This successful candidate will be a member of the Technology, Engineering & Operations group. Reporting to the IT Service Desk Team leader, the successful candidate will provide operational support, and access management administration within the IT Service team. The successful candidate will be a high-performing

Skills

avaya desk phone setupincident managementcall management systemmicrosoft officewindows 10 supportactive directorycitrix supportsccmexchange account maintenancenetworking & patchingit service deskuser access managementservice request managementprocess improvementitil foundation certification

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