About this role
The position will lead the design, development, and implementation of the group's digital transformation strategy, ensuring that the organisation evolves into a technology-enabled financial ecosystem.
KEY RESPONSIBILITIES
• Lead the design and execution of the Group's digital transformation strategy, ensuring alignment with overall business goals.
• Oversee the creation of integrated platforms including digital lending, agency banking, remittance, payments, and customer wallets.
• Connect clients, merchants, agents, SMEs, and diaspora flows into a seamless digital financial network.
• Ensure interoperability across microfinance, payment platforms, agency banking, wallets, and third-party fintech APIs.
• Establish robust data infrastructure to support credit scoring, portfolio analytics, fraud detection, and business intelligence.
• Digitize workflows such as loan applications, e-KYC onboarding, credit approvals, collections, and compliance reporting.
• Maintain secure infrastructure, disaster recovery systems, and compliance with regulatory and data protection standards.
• Develop governance frameworks, technology architecture roadmaps, vendor management, and risk management systems.
• Identify and launch new fintech solutions including embedded finance, AI-driven credit scoring, micro-insurance, and cross-border remittances.
• Build and manage a skilled technology workforce, nurturing innovation and technical excellence across the organization.
QUALIFICATIONS AND EXPERIENCE
• A Bachelor's Degree in Computer Science, Information Systems, Software Engineering, Information Technology or other relevant degree.
• A Master's degree in technology management, Fintech, or Digital Transformation is an added advantage.
• Professional certifications such as AWS / Cloud certifications, Cybersecurity certifications (CISSP, CEH), Agile / Scrum certification, Data analytics certifications, Fintech or digital banking certification preferred.
• Minimum 5 years' experience in technology leadership.
• Experience in financial services or fintech, integrating financial systems and APIs is required.
• Proven experience leading digital transformation initiatives and building digital platforms or fintech products.
• Experience in the following environments is strongly preferred: digital banking, payments platforms, microfinance systems, fintech ecosystems, agency banking platforms.
KEY COMPETENCIES
• Digital transformation leadership, fintech ecosystem design and technology strategy development.
• Systems architecture, API integrations, cloud computing, data analytics and cybersecurity.
• Strategic thinking, innovation leadership, cross-functional collaboration, vendor negotiation.