About this role
Ensuring Chart’s Success… The Product Specialist is responsible for design, performance, reliability, and support of their product line. The ideal candidate will be a highly motivated individual with excellent communication and interpersonal skills, who is also a nimble learner, able to shift direction and multitask. Relationships must be cultivated and maintained with customers, salespeople, engineers and site operations personnel. What Will You Do? Support sales and marketing efforts to maximize sales / market share of products Serve as a technical subject-matter expert for the product line and primary technical point of contact for Tech Service and the Product Manager Create and process engineering change requests (ECO/ECR) and temporary design deviations to communicate changes to product design and customer facing documentation Improve product consistency and reduce variance and warranty claims by working across the organization to identify and resolve potential defects. Lead value engineering efforts through engineering and CI teams Develop and present internal and external training Sponsor NPD efforts with engineering team Manage warranty claims Lead product related CAPA efforts as appropriate Assist Product Manager in pricing decisions and contract structures Utilize the S&OP process to ensure business needs will be met Your Physical Work Environment Will Require… This position will require the ability to move around the production floor and investigate issues with the production equipment. Lift up to 15 pounds. Sitting, standing, stooping, bending and other related tasks in an office setting. Willing and able to travel as required to meet company and project requirements (20-35%). Your Experience Should Be... Your Professional Experience Should Be… 3-5 years of experience in sales and/or engineering and/or manufacturing Strong interpersonal skills with the ability to work with design, field operation and maintenance personnel as required Strong industry knowledge including an understanding of the products, customers, and competitors. Demonstrated ability to plan and manage multiple tasks Understanding of heat transfer, thermodynamics, fluid flow, structures, mechanics of materials Your Education Should Be… Bachelor’s degree from a four-year college or university majoring in engineering or business management. Our Benefits Package... Compensation range: $75,000 - $95,000 annually Paid Time Off (PTO) Medical, Dental and Vision insurance Employer contributions to an HSA account Health Care and Dependent Care Flexible Spending Accounts (FSA) Company-paid short-term and long-term disability coverage Basic life insurance with the option to purchase supplemental individual, spouse and dependent child coverage Up to two weeks of paid family leave 401k retirement savings plan including a company match