About this role
Position: Service Engineer Location: SKF Malaysia Sdn Bhd Key Responsibilities : Gain and maintain general knowledge about SKF Connected Technologies (CT) Products and related Services, Perform high quality service through vibration analysis and troubleshooting using SKF CT Products, and when required, corrective actions such as alignment and balancing. Gain and maintain sufficient knowledge about SKF’s portfolio of Maintenance and Power Transmission (MPT) Products including basic monitoring tools, Expand competency in other condition monitoring techniques such as thermography, ultrasonic and lubricant analysis, Prepare the service reports on diagnosis and prognosis activity for submission to customers, Utilize SKF database to maintain all reporting logs, diagnosis history and asset information sheets, Prepare necessary documentation for billing process, Initiate contact and follow-up on any Service enquiries, Offer timely technical support or training on the SKF products to internal and external customers, Maintain and ensure availability of essential spare parts for the execution of the projects and services, Liaise with peers within ISEA region to ensure continuous support on Condition Monitoring Products with optimum quality. Desired Qualification, Experience and Traits : Bachelor’s Degree in Engineering, in the field of Mechanical or equivalent. Certified vibration analyst Level I or II is appreciated. At least two years’ experience in a similar role on sales or services using any modern condition monitoring products. Troubleshooting skill is a plus point. Knowledge across condition monitoring products and services is essential. General understanding of rotating machinery requirements and standards will be an added advantage. Willing to travel regularly on pay-and-claim basis to customer sites with own transport within West Malaysia and arranged transport within East Malaysia. Must be aware and comply with applicable safety regulations and standards. Ability to follow and read work instructions, prints, schematics, drawings etc. Ability to draft and make schematics or drawings is a plus point. Must be well organized and possess the ability to prioritize tasks while working with short deadlines and in line with SKF practices. Good ability to communicate clearly and concisely, write legible proposal and agreement, business correspondence, and guidance notes. Agile, sales-oriented, and pro-active. Excellent written and spoken English and Bahasa Malaysia.