About this role
Creating Passion: Your Responsibilities Role & Responsibilities: Manage and process customer claims, ensuring accurate documentation and timely resolution. Maintain statistical keys and analyze return reasons. Create monthly reports on failure hotspots, anomalies, and warranty cost trends. Review and correct claim data to ensure accuracy and compliance. Verify pricing, due dates, and compliance before claim processing. Track and confirm the return of claimed parts. Contributing Your Strengths: Your Qualifications Qualification and Education Requirements: BE/Bachelor’s degree in Business Administration, Industrial Engineering, Supply Chain Management or Information Systems. Experience: 6 to 8 years of relevant experience in spare parts management Preferred Skills / Special Skills: Good understanding of warranty workflows and master data. Responsible, precise, and able to work independently. Willing to learn with a continuous improvement mindset. Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Shweta Chakrawarti. One Passion. Many Opportunities. The company Liebherr CMCtec India Private Limited in Pune (India) was established in 2008 and started its manufacturing plant in its own facility on Pune Solapur Highway in 2012. The company is responsible for the production of tower cranes and drives. Location Liebherr CMCtec India Private Limited Sai Radhe, 9th Floor, Behind Hotel Sheraton Grand, Raja Bahadur Mill Road, Pune, 411001 Pune India (IN) Contact Shweta Chakrawarti [email protected]