About this role
Apply by : We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: 1. To see what life at Capitec is all about and complete a short assessment, please click here! 2. Once you have completed the above finalize your application by clicking apply below Purpose Statement To improve claims operational excellence, increase customer satisfaction, minimize losses for Capitec Insurance through accurate and holistic assessment of insurance non-medical claims (life, funeral) in accordance with terms and conditions of the respective policy/ies, legislative frameworks and goals, objectives, processes and standards sets by Capitec. Experience Minimum: 3+yrs non medical, disability claims assessing experience Qualifications (Minimum) Grade 12 National Certificate / Vocational Qualifications (Ideal or Preferred) A relevant qualification in Healthcare or Science Knowledge Miniumum: Understanding of the long-term insurance industry and claims handling processes, including the disability landscape Understanding of fully underwritten insurance policies, including underwriting criteria, exclusions, and conditions Ideal: Ideally, an understanding of medical terminology, diagnoses, treatments, and causes of death in the context of life insurance claims. Knowledge of relevant legal framework relating to non medical insurance claims Skills Administration Skills Attention to Detail Decision making skills Numerical Reasoning skills Planning, organising and coordination skills Conditions of Employment Clear criminal and credit record Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.