About this role
Get to Know the Team
The Central Merchant team oversees, shapes, and grows the merchant business in Grab Singapore.
We partner with restaurants and businesses to help them grow their customer base, increase sales, and succeed both online and offline.
Get to Know the Role
You will help restaurants adopt Grab's suite of business solutions designed to increase revenue, improve customer engagement, and improve daily operations. As Grab continues to expand its merchant ecosystem, you will help merchants identify growth opportunities through a broader suite of business solutions across both online and offline channels.
These solutions include:
Table reservationsQR ordering and table management solutionsLoyalty and customer engagement toolsDigital payment solutionsAdvertising and promotional solutionsCustomer insights and CRM toolsYou will work directly with restaurant owners and important decision-makers, helping them identify opportunities to grow their business through Grab's ecosystem and recommending suitable solutions to support their commercial goals.
This is an exciting opportunity for someone who enjoys looking for new business, building relationships, solving merchant challenges, and making an impact on business growth.
You will report to the Manager, Merchant Sales and be based onsite at Grab Singapore.
The Critical Tasks You Will Perform
Identify and acquire new restaurant partners through cold calling, networking, referrals, field prospecting, and face-to-face meetingsBuild and manage a strong pipeline of sales opportunities with disciplined CRM and pipeline managementUnderstand merchants' business challenges and growth priorities, and recommend suitable Grab solutions to support their growthConduct sales presentations, negotiations, and contract discussions with business owners and important decision-makersBuild long-term relationships with merchants and identify future growth opportunities across Grab's ecosystemWork with Operations, Marketing, and Account Management teams to ensure successful onboarding and adoption of Grab solutionsContribute ideas and initiatives to improve sales processes, team effectiveness, and overall business performance, team effectiveness, and overall business performance What Essential Skills You Will Need
0-3 years of experience in B2B sales, business development, merchant acquisition, or other client-facing commercial rolesProven experience in prospecting, hunting, and acquiring new business opportunitiesExperience establishing communication and engagement with prospects, with the ability to engage business owners and decision-makersUnderstand merchant needs and recommend suitable business solutionsThrives in fast-paced, target-driven environments and takes strong ownership of responsibilities Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
We have your back with Term Life Insurance and comprehensive Medical Insurance.With GrabFlex, create a benefits package that suits your needs and aspirations.Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leaveWe have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hoursWhat We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.