About this role
Basic Functions
* Inform Customers about our services offered and hardware options (Buy and Sell/Trade-in Options) * Provide exceptional customer service throughout all stages of a sale life cycle ? from greeting, informing, selling, or answering customer inquiries to assisting them to make a choice in selecting the hardware and set up their billing method. * Troubleshoot hardware problems to limit customer visits from one store to another and landing in the warranty centre. * Determine the needs of our Customers and provide recommendations for the best solution to meet their needs. * Greet in store/Over the phone Customers in a Polite, Friendly and Professional manner * Meet individual and team performance sales quota, tasklist, check list according to Wind/ Management guidelines. * Technical Skills Required * Be able to operate a computer with minimal to no supervision * Fluent in Microsoft Office (Specially Excel and Word) * Ability to quickly adapt to the use of our Retail Software * Ability to fill out online forms accurately and trouble shoot any issues that may arise without the supervision of a manager/supervisor and minimal phone calls to help line
Job Types: Full-time, Part-time
Work remotely
* No
Job Types: Full-time, Part-time, Permanent
Pay: From $17.60 per hour
Benefits: * On-site parking
Ability to commute/relocate: * Mississauga, ON L5V 2N6: reliably commute or plan to relocate before starting work (required)
Experience: * Retail sales: 1 year (required)
Work Location: In person