About this role
*Overview:* The Dental Centres are seeking a dynamic and experienced individuals to join our progressive, multi-location team in the *role of Dental administrator. *This is an excellent opportunity for a positive, enthusiastic, and detail-oriented team player to make a meaningful impact in a modern practice where the patient always comes first. The role offers exposure to all facets of dentistry, including orthodontics, sleep apnea, TMJ treatments, and Implantology.
*Key Responsibilities:*
*Front Desk Administration:*
* Provide exceptional customer service while collecting payments from patients, ensuring a seamless and positive experience. * Effectively communicate with patients via phone and email and text to manage appointments, follow-ups, and inquiries. * Maintain proficiency in various software systems including Abeldent, Recallmax, and Microsoft Office Suite * Ensure a smooth flow of patients and administrative tasks throughout the day.
*Ideal Candidate:*
* Friendly, professional, and highly detail-oriented, with a passion for delivering excellent patient care. * Flexible and adaptable, willing to work *some evenings and Saturdays* as required to meet the needs of the practice. * A strong communicator, comfortable with both direct patient interaction and behind-the-scenes administrative work. * Proficient in dental and office software, with a willingness to learn and adapt to new systems. * Eager to grow in a dynamic, patient-focused environment with opportunities for ongoing professional development. * Must be willing to follow set protocols that have been established for our group of practices.
*What We Offer:*
* Competitive remuneration based on experience and knowledge, with opportunities for advancement. * Benefits including dental care and on-site parking. * A supportive and collaborative work environment that values teamwork and continuous learning.
*Job Types:* Full-time, Permanent
* *Work Location:* In person
Job Types: Full-time, Permanent
Pay: $18.00-$28.00 per hour
Benefits: * Dental care * On-site parking
Application question(s): * Are you an empathetic communicator whilst being able to adhere to office policies. * Do you own a car and will you be able to work at least 2 to 3 of our locations? * Can you put a smile in your voice?
Experience: * Abeldent: 2 years (required)
Work Location: In person