About this role
Medical Secretary ? Walk-In Clinic
Our growing walk-in clinic is looking for an *experienced, friendly, and professional Medical Secretary* to join our team. The successful candidate will play an important role in creating a welcoming, patient-focused environment while supporting the physicians and clinic staff with day-to-day operations.
We are looking for someone who has excellent customer service and communication skills, is organized and dependable, and can work effectively in a fast-paced medical environment.
Key Responsibilities
* Greet and assist patients and visitors in a friendly, respectful, and professional manner, both in person and over the phone. * Register patients and assist them with completing all necessary forms and documentation. * Verify patient information and *OHIP eligibility*. * Process patient billing and collect payments when required. * Coordinate patient flow by bringing patients to examination rooms and communicating effectively with physicians and other clinic staff. * Maintain, update, and organize patient medical records. * Scan and upload documents into patient charts and ensure records are complete and accurate. * Manage physician messages, assigned tasks, and other administrative requests. * Assist physicians and clinic staff with administrative duties as required. * Maintain cleanliness and organization of the reception area, lounge, kitchen, examination rooms, and other clinic areas throughout the day. * Stock examination rooms and reception areas and ensure necessary supplies are available. * Monitor and order office and medical supplies as needed. * Work collaboratively with physicians and team members to maintain an efficient and welcoming clinic environment. * Perform other duties as assigned by physicians or clinic management.
Qualifications & Requirements
* Previous experience working in a medical clinic, walk-in clinic, family practice, or similar healthcare setting is preferred. * Experience with *EMR systems* is strongly preferred. Experience with *Accuro EMR* is an asset; training will be provided. * Excellent customer service, communication, and interpersonal skills. * Professional, courteous, and compassionate approach when dealing with patients. * Strong organizational skills with the ability to multitask and prioritize responsibilities. * Ability to communicate effectively with patients, physicians, and coworkers. * Strong attention to detail and ability to maintain accurate patient records. * Ability to work independently as well as part of a team. * Minimum *Grade 12 or equivalent*, as recognized by the Province of Ontario Ministry of Education. * Ability to maintain confidentiality and handle sensitive patient information professionally. * Ability to stand for extended periods and perform light lifting when required.
What We?re Looking For
We are seeking someone who is *reliable, positive, organized, and patient-focused*, with a genuine interest in providing excellent service to our patients. The ideal candidate will be a team player who can contribute to a professional, respectful, and welcoming clinic environment.
How to Apply
Please submit your *resume* and include *a few sentences explaining why you would like to join our clinic and what makes you a good fit for this position*.
We appreciate the interest of all applicants; however, only candidates selected for an interview will be contacted.
*Job Type:* Medical Secretary / Medical Receptionist *Locations:* Kitchener, Ontario
Job Types: Full-time, Part-time, Permanent
Pay: $19.00-$24.00 per hour
Experience: * Medical office: 1 year (preferred)
Work Location: In person