About this role
*Full Job Description* *Medical Office Assistant (MOA)*
We are seeking a compassionate and detail-oriented Medical Office Assistant (MOA) to join our dynamic healthcare team. This is an excellent opportunity for individuals looking to grow in a fast-paced, patient-focused environment.
*Job Responsibilities:*
* *Appointment Coordination:* Answering calls, scheduling, confirming, and rescheduling appointments, as well as booking specialty tests. * *Patient Chart Management:* Updating patient records, uploading medical results, managing faxes, and coordinating with other healthcare providers, including family doctors. * *Administrative Duties:* Assisting senior MOAs with referrals, faxes, and biopsy organization. * *Patient Interaction:* Checking in patients, data entry, and ensuring appointments are confirmed. * *Office Maintenance:* General exam room cleaning, preparing, and stocking medical and office supplies. * *Communication:* Receiving and making appointment calls. * *Office Equipment Use:* Proficient in faxing, printing, and scanning documents.
*Assets:*
* Experience with EMR systems. (oscar) * Experience in a specialist's office or busy, multi-team member environment. * Ability to organize and prioritize work independently. * Typing speed of 40+ WPM. * Proficiency in *Mandarin, Cantonese, and English* is required. * Timeliness and consistency in work-life management.
*Qualifications:*
* *Education:* Medical Office Assistant diploma or certification preferred. * *Experience:* Minimum of 1 year of experience in a medical office is an asset, but we are willing to train the right candidate. * Strong interpersonal and communication skills. * Excellent organizational skills and attention to detail. * Ability to multitask efficiently in a fast-paced environment.
*Personal Attributes:*
* Compassionate and patient-focused, with a friendly demeanor. * Strong sense of confidentiality and professionalism. * Positive attitude and a team-player mindset. * Adaptable and open to feedback and continuous improvement.
*What We Offer:*
* Competitive salary and benefits package. * Supportive, collaborative work environment. * For full-time employees, extended health benefits after six months of employment. * Wages: $17.85?$21.00 per hour, determined post-interview.
*Job Types:*
* Full-time, Part-time, Contract
*Schedule:*
* 7.5-hour shifts * In-person work
*Benefits:*
* Extended health care for full-time employees
We look forward to welcoming a dedicated MOA to our team!
Job Types: Full-time, Part-time, Contract
Pay: $18.25-$21.00 per hour
Experience: * MOA: 1 year (preferred)
Language: * Cantonese? (required)
Work Location: In person