About this role
CFMWS - WHERE PURPOSE MEETS PASSION!At Canadian Forces Morale and Welfare Services (CFMWS), we?re more than just a workplace; we?re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events. Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services. As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact. THE ROLEAs a Mess (Hospitality) Manager, you provide an excellent customer experience in our military messes. During big events to every day moments, you will build a rapport with the military community while utilizing your operational and hospitality experience. Military messes are places where Canadian Armed Forces (CAF) members come together to socialize and foster morale. The Mess (Hospitality) Manager will ensure smooth operation of the messes? activities and operations, including bar operations, while adhering to strict requirements for health, hygiene and safety. You will manage the scheduling, training and performance of employees. You will develop operations budgets, business plans and monitor and report on all expenses. This is a role where everyone works as one team to provide the best customer experience for our members and contributes in creating a positive workplace. If you thrive in a customer focused environment, enjoying leading a team - this opportunity is for you! QUALIFICATIONS NEEDEDEducation, Certifications and Licenses College diploma or certificate in hospitality, food service management, or a related field and some years of experience in hospitality or food and beverage service sector or high school diploma and several years of experience in the food service sector, or in a related hospitality field, including supervisory experience Provincial Responsible Service of Alcohol certification, as required Experience In coordinating bar operations services In applying policies, procedures, regulations, and applicable legislation In coordinating banquets and functions In inventory and bar management In negotiating service contracts In preparing marketing strategies In managing facilities In budget administration In personnel administration In using software for word processing, spreadsheets, presentations, databases, e-mail, and Internet browsing Competencies Client focus, organizational knowledge, communication, innovation, teamwork and leadership. LANGUAGE REQUIREMENTSFrench Essential / Bilingual (E