About this role
*Overview* Join our vibrant retail team as a Retail Sales Associate and become the friendly face that welcomes customers, provides expert guidance, and creates memorable shopping experiences. In this energetic role, you will actively engage with in-store shoppers and digital leads to showcase our diverse product offerings. Beyond traditional sales floor interactions, you will help elevate our online presence by generating creative in-store content and driving sales across multiple channels. Your enthusiasm, sharp presentation, and communication skills will drive sales growth while fostering an inviting environment for all visitors.
*Duties*
* Greet customers warmly and assist them in selecting products, offering knowledgeable advice on gardening, horticulture, landscape maintenance, and related items. * Capture and produce engaging in-store content for social media platforms to highlight new arrivals, seasonal promotions, and gardening tips. * Track and manage customer leads coming from various digital and social media platforms, actively converting inquiries into completed sales. * Operate POS (Point of Sale) systems efficiently for sales transactions, cash handling, and receipt processing. * Maintain attractive product displays through merchandising and organization to enhance customer engagement. * Provide exceptional customer service by answering questions, offering product recommendations, and resolving issues promptly. * Support inventory management by restocking shelves, conducting stock checks, and managing e-commerce order fulfillment. * Assist with landscape maintenance tasks around the store premises to ensure a clean and inviting environment. * Communicate effectively with team members across departments to coordinate sales efforts and maintain smooth store operations.
*Requirements*
* High standard of personal presentation, maintaining a consistently well-groomed appearance and sharp, professional attire. * Previous experience in retail sales, customer service, or digital lead conversion is preferred; enthusiasm to learn is key. * Familiarity with social media platforms and a creative eye for in-store digital content creation. * Strong communication skills in English; multilingual abilities are a plus. * Knowledge of POS systems, cash handling procedures, and basic merchandising techniques. * Passion for gardening, horticulture, or landscape maintenance, with familiarity in tools and plant care being advantageous. * Excellent organizational skills to balance customer service, lead tracking, inventory, and display maintenance efficiently. * Ability to work in a fast-paced environment while maintaining high attention to detail and professionalism.
Pay: $17.60-$30.26 per hour
Benefits: * On-site parking
Work Location: In person