About this role
Education: Secondary (high) school graduation certificate. Work setting: Help desk. Telecommunications industry. On-site customer service. Tasks: Respond to users experiencing difficulties with computer. Provide advice and training to users in response to identified difficulties. Provide business systems, network and Internet support to users in response to identified difficulties. Computer and technology knowledge: Android. iOS. Communication software. Screening questions: Are you available for shift or on-call work?. Do you have experience working in this field?. Do you have the required certifications listed in the job posting?. Experience: 1 to less than 7 months. Employment terms options: Day. Health benefits: Dental plan. Disability benefits. Health care plan. Financial benefits: Group insurance benefits. Life insurance. Registered Education Savings Plan (RESP). Long term benefits: Long-term care insurance.