About this role
Job summary
We are seeking an enthusiastic and dedicated Medical Secretary to join our team at Thorpe Park Office. The role will involve typing and management of all clinical letters as well as discharge summaries or other relevant correspondence and documents as required. The post holder will have extensive knowledge of medical terminology and have excellent typing ability.
Main duties of the job
The role will involve typing and management of all clinical letters as well as discharge summaries or other relevant correspondence and documents as required. The post holder will have extensive knowledge of medical terminology and have excellent typing ability.
About us
LivingCare Group is a set of companies that operate across various health services and portfolios. We have extensive experience of developing and delivering NHS care and have a growing portfolio of private provision. We work across GP practices and within our own centres in Yorkshire.
Our continuing success as a business is down to the talent, hard work and dedication of our staff. Along with great job satisfaction, you can look forward to a competitive salary, opportunities to grow, a pension scheme and great employee benefits.
We fully believe in investing in our staff to help them reach their career goals and full potential. We offer all staff the chance to further their education with free training courses in any field that will both benefit themselves and the company.
Here at LivingCare we are an equal opportunities employer with a strong commitment to the health and wellbeing of all our colleagues.
We are also proud to be a Disability Confident Committed Employer (Level 1).
Find out more about Disability Confident at: www.gov.uk/disability-confident #DisabilityConfident
What we offer our employees:
Free onsite parkingWork life balance is a priority here at LivingCare,Blue Light Card NHS discountAccess to the Employee Assistance ProgrammeAnnual pay reviewCulture matrix programmeCelebrating successSupermarket vouchers
Job description Job responsibilities
Main Duties and Responsibilities:
To type patient letters, discharge summaries and general correspondence as dictated by the clinical team with use of the digital dictation system to a high degree of speed and accuracy and to action the outcomes of the correspondence timely.
Ensure all investigation results are readily available to the clinical staff and once signed and acted upon, filed correctly in the medical case notes.
Adding patients to waiting lists or discharging as appropriate.
E-mailing referrals to appropriate departments.
Sending letters out to GPs and patients.
Chasing letters which have not been received back from clinicians.
To have extensive knowledge of necessary medical terminology.
To prioritise workload and ensure that all timelines are met in accordance with SLAs (service level agreements) and (SOPs) standard operating procedures of the business unit.
To assist in the development and implementation of SOPs (standard operating procedures) in collaboration with the Medical Secretary Lead and NHS patient services & Operational Manager. Liaise with external referral departments (if appropriate) concerning patient referrals.
To action fast track referrals (if appropriate) to ensure timely appointments are made.
Person Specification
Qualifications Essential
Experience of clinical administration IT literate Excellent typing skills Healthcare knowledge
Desirable
Able to multitask Has a patient focus Caring and empathetic approach Team worker Considerate Understanding of the NHS and health is desirable Quick learner
Employer details Employer name LivingCare Group (Fountain Diagnostic)
Address 4215 Park Approach
Thorpe Park
Leeds
West Yorks
LS15 8GB
United Kingdom
Employer's website https://www.livingcare.co.uk/ (Opens in a new tab)