About this role
Job summary
The key role of this post is to provide full support to assigned specialities within the Division. The will include:
The management of resources such as medical rotas (senior and junior) The management of National and Local performance targets. The management of the various patient waiting lists such as RTT on a day-to-day basis. Providing support to the senior management team in the timely provision of data and information. Administrative support when required.
Main duties of the job
Managing Performance
Using a range of options including performance analysis, Consultant job plans and clinic template management, provide support to the Service Managers and Operational Manager to support construction of speciality activity plans and ensure each specialty is able to deliver planned performance against the agreed activity plan and national targets.Monitor and review the identified specialty patient tracking lists (PTLs) to ensure adherence to the Trust's agreed waiting times, resolving any capacity issues as they arise and ensuring that these are highlighted to senior managers.
To manage elective activity, as required.Receive and analyse data and information from Finance and Information Services to ensure that:a. Emergency Monitor emergency access targets and key performance indicators.b. Medicine Proactively manage all speciality outpatient waiting lists in line with the Trust Access Policy ensuring maximum efficiency. Arrange adequate capacity to ensure '18 Week', diagnostic waiting times and cancer targets are met, including confirming Patient Pathway Identifiers (PIDs) as required.Liaise with the Service Manager regarding the identification and authorisation of any additional clinics.
About us
There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
Job description Job responsibilities
Please refer to the attached Job Description and Person Specification for further details regarding this exciting opportunity
Person Specification
Skills, abilities and knowledge Essential
Developing and implementing policies, guidelines and projects from initiation to completion Ability to prioritise work, meet tight deadlines and work independently Able to demonstrate good verbal and written skills to enable liaison with all members of the team Prioritise and organise own workload and workload of others Workforce planning, recruitment and retention
Desirable
Working knowledge of PAS and e-Roster
Experience Essential
Experience of managing a clinical, social or equivalent service Knowledge of managing RTT waiting lists Experience of rota coordination/management Able to issue meeting agenda and to take minutes
Desirable
Audit experience
Qualifications/training and professional development Essential
Degree Level qualification or equivalent experience
Desirable
Recognised typing qualification or secretarial experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name The Queen Elizabeth Hospital King's Lynn NHSFT
Address Queen Elizabeth Hospital
Gayton Road
Kings Lynn
PE30 4ET
United Kingdom
Employer's website https://www.qehkl.nhs.uk (Opens in a new tab)