About this role
Job summary
White Medical Group is looking to recruit a motivated and compassionate Healthcare Support Worker to join our friendly and supportive practice team.
This role is part funded through the Additional Roles Reimbursement Scheme (ARRS) and part funded by the practice. We are looking for an individual who is passionate about delivering high-quality patient care and supporting patients to improve their health and wellbeing.
The successful candidate will undertake a range of clinical duties including phlebotomy, basic observations, health promotion, lifestyle assessment, screening support, and assisting with reviews for patients with stable long-term conditions.
Main duties of the job
The postholder will undertake a range of delegated clinical activities, support preventative healthcare and screening programmes, contribute to the management of patients with stable long-term conditions, and assist clinicians in the delivery of safe and effective services.
About us
White Medical Groups serves around 8, 500 patients over a split site dispensing practice. Our team is made up of 8 GPs, 2 Practice Nurses and 3 Healthcare Assistants as well as ARRS roles such as physio, mental health worker, pharmacist, paramedic and social prescribers. All supported by care navigators and admin team.
Salary and Benefits
Salary dependent on experience. Practice sick pay scheme. 20 days annual leave pro rata, increasing after one year's service, plus bank holidays pro rata. NHS Pension Scheme Access to training and professional development opportunities.
Job description Job responsibilities
JOB DESCRIPTION
Job Title
Healthcare Support Worker
Hours24 hours per week worked Tuesday to Friday 8am 4.30pm (30 minutes unpaid lunch break)
Responsible To
Practice Manager and GP Partners
Job Summary
The Healthcare Support Worker will support the clinical team in delivering high-quality, patient-centred care within General Practice.
The postholder will undertake a range of delegated clinical activities, support preventative healthcare and screening programmes, contribute to the management of patients with stable long-term conditions, and assist clinicians in the delivery of safe and effective services.
The role is part funded through the Primary Care Network Additional Roles Reimbursement Scheme (ARRS) and part funded by White Medical Group.
Main Duties and Responsibilities
Clinical Duties
Undertake venepuncture (phlebotomy)
Measure and record blood pressure, pulse, height, weight and BMI.
Perform basic clinical observations in accordance with practice protocols.
Collect and process specimens as required.
Assist with infection prevention and control procedures.
Chaperone patients when required.
Assist clinicians with the administration of injectable medications, including Vitamin B12 injections, in accordance with practice protocols, training, competence, and patient specific directions where applicable.
Health Promotion and Screening
Support the delivery of health promotion initiatives.
Undertake lifestyle assessments covering smoking, alcohol consumption, diet, exercise and general wellbeing.
Provide brief lifestyle advice and signposting to relevant services.
Support national and local screening programmes, including cancer screening initiatives.
Encourage patient engagement with preventative healthcare services.
Long-Term Condition Support
Assist with annual reviews for patients with stable long-term conditions in accordance with agreed protocols.
Support recall programmes and patient monitoring processes.
Undertake data collection and recording for chronic disease management reviews.
Escalate concerns or abnormal findings to an appropriate clinician.
Administration
Accurately record consultations and clinical information within the clinical system.
Ensure patient records are maintained to a high standard.
Assist with recall systems and population health initiatives.
Participate in audits and quality improvement activities as required.
Professional Responsibilities
Maintain confidentiality at all times.
Work within practice policies and procedures.
Attend mandatory training and participate in continuing professional development.
Maintain professional standards and competencies.
Demonstrate a commitment to equality, diversity, and patient-centred care.
Carry out any other reasonable duties commensurate with the nature, level and responsibility of the role.
Person Specification
Qualifications Essential
GCSE English and Maths. Phlebotomy training. Healthcare-related training or equivalent experience.
Desirable
Care Certificate. NVQ Level 2 or 3 in Health and Social Care (or equivalent).
Experience Essential
Experience working in a healthcare, care, or primary care environment. Experience undertaking basic clinical observations. Competent in measuring and recording blood pressure, height and weight. Excellent communication and patient engagement skills. Ability to work effectively within a multidisciplinary team. Good IT and record-keeping skills.
Desirable
Experience working within General Practice. Experience supporting cancer screening programmes. Experience carrying out lifestyle assessments and providing health advice. Experience contributing to annual reviews for patients with stable long-term conditions. Experience using EMIS Web.
Knowledge and personal attributes Essential
Understanding of confidentiality and information governance. Understanding of safeguarding responsibilities. Knowledge of patient-centred care principles. Awareness of health promotion and preventative healthcare.
Desirable
Friendly and approachable. Compassionate and professional. Flexible and adaptable. Committed to delivering excellent patient care.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name White Medical Group
Address Ponteland Primary Care Centre
Meadowfield
Ponteland
Newcastle upon Tyne
NE20 9SD
United Kingdom
Employer's website https://whitemedicalgroup.gpsurgery.net (Opens in a new tab)