About this role
Job summary
Band 3 Administrative Role
Location: Queen Alexandra Hospital
Salary: Band 3 - £25,760£27,476
Hours: Full-time, Part-time and flexible options considered. Working hours are varied and will depend on the department you are assigned to. Posts are rostered on a rota basis and may include:
Standard weekday office hours Early or late shiftsIf you are successful, you will be placed in our talent pool while you undergo pre-employment checks. Specific shift patterns will be discussed as part of the offer stage and aligned to the needs of the service.
Main duties of the job
Your skills can make a real difference
Band 3 administration is about more than keeping things organised. Its about using your skills, knowledge and initiative to support teams, improve processes and help our services run effectively.
Our Band 3 roles offer variety, responsibility and the chance to make a real contribution. Youll work with colleagues across the service, manage a range of administrative tasks and use your experience to solve problems, respond to changing priorities and keep things moving.
Were looking for people who are organised, reliable and confident in what they do, with a positive approach and a willingness to take ownership. If youre ready for a role where you can use your experience, develop your skills and be part of a supportive team, wed love to hear from you.
About us
Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.
Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust.
Job description Job responsibilities
In these roles, youll be the organising force behind patient care. Depending on the team you join, youll be:
Managing and updating schedules, waiting lists and procedure slots Supporting consultants and clinical teams as their key administrative link Ensuring essential information is accurate, timely and handled confidentially Speaking with patients, families and staff to keep pathways moving Solving problems in real time to prevent delays and maximise efficiency Confident with independent working and using your own initiative. Providing excellent customer service in fast-paced clinical environmentsYou'll thrive in these roles if you are:
Organised & accurate: able to manage data, diaries, referrals and scheduling A clear communicator: confident speaking with patients and clinical teams A problem solver: able to think ahead and spot issues before they impact care Independent but team focused: able to own your workload and adapt quickly Familiar with IT systems / willingness to learn new systems within the Trust Committed to great service: delivering professionalism, compassion and confidentialityExperience in healthcare or admin is helpful, but your attitude, resilience and attention to detail matter most.
Why join us?
Develop specialist knowledge in clinical areas Gain responsibility, autonomy and a role that genuinely impacts patient care Opportunities for progression into senior coordination, pathway management or leadership roles A supportive team, strong training offer, and a trust committed to improvementReady to move your career forward?
If you're motivated, organised and ready to make a real difference, we want to hear from you.
If you are successful, you will be placed in our talent pool while you undergo pre-employment checks.
Planned interviews: Friday 11th September 2026
Person Specification
Qualifications Essential
GCSE (or equivalent), including English and Maths (Grade C/4 or above)
Experience Essential
Experience in an administrative or customer service role Experience of Microsoft Office applications e.g. Word, Excel, Outlook. Excellent verbal, telephone, and written communication skills
Desirable
Experience working in busy and demanding environment Business Admin/typing/word processing
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Portsmouth Hospitals University NHS Trust
Address Queen Alexandra Hospital
Southwick Hill Road
Cosham
PO6 3LY
United Kingdom
Employer's website https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)