About this role
Job summary
We are looking for an enthusiastic and well-motivated individual with excellent organisational and interpersonal skills to lead our fast paced, administration team.
The post holder will have overarching responsibility for the management of the administration team which is based across Dorset. You will ensure the smooth operation of the service ensuring appropriate cover is provided across teams and locations during operational hours. You will co-ordinate support to clinicians to make the best use of the resources available and play a key role in projects to develop the administration service and streamline processes as well as working closely with the leadership team.
This is a varied role, you'll be given the autonomy to make decisions and work independently, with the support of the service and team leads, as and when needed.
Main duties of the job
In collaboration with the Perinatal Community Team Lead and Perinatal Admin Colleagues.
- Develop, provide and maintain comprehensive administration support to and Head of Service, Perinatal Community Team Lead.
- Undertake specific and defined pieces of work to support the and Head of Service and Perinatal Community Team Lead to include delivering on National and local targets, which includes being responsible for ensuring the referral system and waiting list tool are manged within agreed timescales,
- Producing reports to support management decision making, and responsibility for monitoring activity and data via power Bi.
- Line manager, support and offer guidance to Medical Secretaries, Administrators and Ward Clerk on the inpatient unit. Oversee the administration systems and processes.
- To be adaptable, flexible and able to prioritise and manage time efficiently. To be able to delegate tasks and ensure completion.
- Communicate effectively at different levels of the service and organisation, in both verbal and written form, having good clerical, organisational, and interpersonal skills.
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do
Job description Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact [email protected]
Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.
Person Specification
Knowledge, skills and training Essential
Relevant degree or equivalent level of training and experience Or Relevant diploma or equivalent level of training and experience, plus further management knowledge or experience to degree level equivalent. Significant experience in Microsoft Office Package to include Outlook, Word, Excel
Job specific experience Essential
Experience of working within a customer focused environment
Desirable
A minimum of one year's experience within a comparable role and level of responsibility
Managerial/supervisory experience Essential
Experience in managing staff Ability to use own initiative within sphere of responsibility
Desirable
Demonstrates an understanding of audits
Finance and Resources Essential
Ability to contribute to budget management and liaise with finance team
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Dorset HealthCare University NHS Foundation Trust
Address Perinatal Community Mental Health Team
49 Alumhurst Road
Bournemouth
BH4 8EP
United Kingdom
Employer's website https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)