About this role
Job summary
The Lambert Medical Centre is seeking to recruit a dynamic, enthusiastic and hard-working Medical Receptionist to join our friendly and supportive practice team.
The successful candidate will join the Reception Team and provide an exceptional standard of patient facing service to our patients.
Main duties of the job
Main Duties
Receiving incoming calls ensuring all are answered promptly and courteously Booking patient appointments with various clinicians Patient facing and greeting patients as they come into the surgery and dealing with queries/requests. Performing care navigation to additional services supporting the practice Aiding patients and the practice team with a positive and friendly manner Contact patients when required and completing patient related tasks Working within the team to ensure smooth running of the receptionWe are looking for individuals who:
Possesses a good standard of general education Understands the role of a General Practice Has experience of working in a busy, fast paced environment. Is a team player but can also use own initiative. Is computer literate and confident in the use of IT. Has excellent communication and organisational skills, with the ability to work to a high standard, whilst under pressure Has a positive can do attitude and a desire to learn. Is flexible and able to work extra/alternate shifts for holiday and sickness cover.Experience of working in General Practice is not essential as in house training is provided.
This position is a permanent appointment with working days being between Monday - Friday and shift patterns between the hours of 8am 6.30pm.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About us
Lambert Medical Centre is a well-established practice offering patient services from its partnership owned premises in Thirsk town centre, a semi-rural market town. We offer services to those living in Thirsk and the surrounding villages. We have a stable patient list size of 8,600 and we dispense medication to approximately 40% of our list. There is an excellent range of housing and schools nearby with many local activities and the Yorkshire Moors and Dales on our doorstep.
We are a stable 5 partner GMS practice with an enthusiasm to develop our practice further. We are rated good by CQC (with an outstanding in 'caring'). We have a strong patient focus, with our ethos and values being rooted in delivering care for our community that we and our families would be happy to receive. We consider ourselves a forward-thinking practice and enjoy good links with other organisations. We work in collaboration with our PCN (Hambleton South), neighbouring practices, our GP Federation and our local community to ensure we deliver high quality healthcare services in a safe environment which is welcoming, caring and accessible to all. We are a training practice, and we also have good links with Hull York Medical School who we partner with to deliver medical student teaching. Some of our GP partners have additional outside interests which we feel adds further value and experience to our leadership team. These include: GP Appraiser, GP Mentor, PCN Clinical Director, LMC Chair.
Job description Job responsibilities
The Lambert Medical Centre is seeking to recruit a dynamic, enthusiastic and hard-working Medical Receptionist to join our friendly and supportive practice team.
The successful candidate will join the Reception Team and provide an exceptional standard of patient facing service to our patients.
Main Duties
Receiving incoming calls ensuring all are answered promptly and courteously Booking patient appointments with various clinicians Patient facing and greeting patients as they come into the surgery and dealing with queries/requests. Performing care navigation to additional services supporting the practice Aiding patients and the practice team with a positive and friendly manner Contact patients when required and completing patient related tasks Working within the team to ensure smooth running of the receptionWe are looking for individuals who:
Possesses a good standard of general education Understands the role of a General Practice Has experience of working in a busy, fast paced environment. Is a team player but can also use own initiative. Is computer literate and confident in the use of IT. Has excellent communication and organisational skills, with the ability to work to a high standard, whilst under pressure Has a positive can do attitude and a desire to learn. Is flexible and able to work extra/alternate shifts for holiday and sickness cover.Experience of working in General Practice is not essential as in house training is provided.
Potential opportunities to progress and do more within your role.
This position is a permanent appointment with working days being between Monday - Friday and shift patterns between the hours of 8am 6.30pm.
Closing date of 31st August 2026
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Person Specification
Experience Essential
Possesses a good standard of general education Understands the role of a General Practice Has experience of working in a busy, fast paced environment. Is a team player but can also use own initiative. Is computer literate and confident in the use of IT. Has excellent communication and organisational skills, with the ability to work to a high standard, whilst under pressure Has a positive can do attitude and a desire to learn. Is flexible and able to work extra/alternate shifts for holiday and sickness cover.
Desirable
Experience of working in General Practice is not essential as in house training is provided.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Lambert Medical Centre
Address Chapel Street
Thirsk
North Yorkshire
YO7 1LU
United Kingdom
Employer's website https://www.lambertmedicalcentre.co.uk (Opens in a new tab)