About this role
Job summary
We are excited to offer a new opportunity to join a growing charity as a People Coordinator in our expanding Finance and Resources Directorate. As a People Coordinator, you will work closely with the People Manager and wider team to place our people, culture and values at the core of James Place, acting as a trusted and compassionate first point of contact for staff and managers.
PLEASE ONLY APPLY USING THE ORGANISATION APPLICATION TRACKING SYSTEM USING THE LINKS PROVIDED. APPLICATIONS SUBMITTED VIA NHS JOBS WILL NOT BE MONITORED.
Closing date: 9am, Friday 28th August
Main duties of the job
You will provide advice and administrative support that enables fair, consistent and legally compliant HR practices, whilst ensuring every interaction is handled with sensitivity, professionalism and respect. From maintaining accurate records and supporting employee relations to coordinating recruitment, onboarding and training, your work will help create a seamless and supportive employee experience grounded in integrity, collaboration and care.
Beyond process, this role is central to fostering an inclusive, people-first culture where wellbeing, engagement and development are prioritised. You will contribute to meaningful charity-wide diversity, equity, inclusion and belonging (DEIB) initiatives, support managers to build capability, and help ensure colleagues feel valued and empowered to deliver life-changing outcomes for men in suicidal crisis.
About us
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London, Newcastle and Birmingham.
James Place was set up by Clare Milford Haven and Nick Wentworth-Stanley after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didnt find it.
James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need.
Job description Job responsibilities
KEY RESPONSIBILITIES
HR Advice and Administration
Act as a first point of contact for managers and staff, providing general HR advice and guidanceManage a central HR email inbox, responding to both internal and external queries in a timely, professional and sensitive manner, always maintaining privacy and confidentialityPreparation of letters, contracts, job offers, and other HR administration, with oversight from the People ManagerCollaborate with the Finance Team to ensure variations in contracts and payroll changes are communicated effectivelyMaintain accurate employee records and HR documentation using our HR portal, monitoring staff professional registrations, certifications, and training requirementsEnsure compliance with employment legislation, regulations and statutory requirements, promoting fair and ethical workplace practicesMonitor general HR trends, identify patterns and produce reports as required
Employee Relations (ER)
Provide ER support, advice and guidance to managersEscalate unresolved or complex ER queries to the People Manager as appropriateMonitor ER trends, identify patterns and produce reports for the People Manager and senior leaders as requiredConduct ER case administration including meeting coordination, minute-taking, and producing reports
Employee Lifecycle
Coordinate recruitment and onboarding processes, including pre-employment checks, including references, DBS checks, right-to-work verification, and professional registrationsAct as a superuser for our Applicant Tracking System (ATS) to coordinate recruitment and selection processesCoordinate the leavers process including issuing acknowledgements and letters, arranging exit interviews and other exiting administration duties
Learning, Development and Training
Maintain training records, tracking completion, certification, and expirationsEnsure mandatory training is assigned during the onboarding process, completed and recorded, extracting regular reports for managersSupport managers in training coordination including scheduling, managing attendance, supporting evaluation and reporting on impact
People, Culture and Values
Contribute to an inclusive, people-first culture, strengthening diversity, equity, inclusion and belonging (DEIB) initiatives, development pathways and wellbeing so that our people can deliver the best outcomes for men in suicidal crisisSupport employee engagement, wellbeing initiatives and other HR projects, in collaboration with the People Manager, and report on their resultsDemonstrate commitment to the James' Place values of Focus, Bravery, Compassion, Professionalism, Collaboration, Respect and Hope through all aspects of work.
Person Specification
Values Essential
Genuine passion for creating a positive, supportive and inclusive employee experience Ability to engage and act in accordance with organisational values and professional behaviours Ability to promote diversity, equity, inclusion and belonging Ability to work collaboratively with others Ability to be transparent, honest and show discretion when needed
Qualifications Essential
CIPD Level 3 / Foundation Qualification or equivalent
Experience Essential
This role is ideal for an individual with generalist HR experience, an understanding of HR policies, procedures, and employment law, and a genuine passion for supporting others. You will have excellent communication, organisation and conflict-resolution skills with the ability to manage competing priorities and work both independently and collaboratively. You will demonstrate a genuine commitment to creating a positive, inclusive employee experience, embody the James Place values in all that you do, and actively promote diversity, equity, inclusion and belonging. The ideal candidate will be detail-oriented, confident in handling sensitive information, and capable of extracting and reporting on data to support informed decision-making, with strong IT proficiency across workplace systems. Experience of working in a generalist HR (or related) role Knowledge of HR policies, procedures, and employment legislation Excellent interpersonal, communication and conflict-resolution skills Excellent organisational, administrative and attention to details skills Ability to covey information clearly and effectively, both verbally and in writing Ability to manage time effectively, prioritise workload and meet deadlines Ability to record, capture and interpret data to inform evidence-based decision making Ability to maintain confidentiality and handle sensitive information with discretion Strong IT skills with the ability to learn new systems quickly and efficiently Competency with current office technology including MS Teams, Microsoft 365 applications, and emails and calendars Ability to work independently and as part of a team
Desirable
Experience of working in the third sector, therapeutic environments or health-based settings Understanding of, and interest in, mental health and suicide prevention
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name James' Place Charity
Address 50 Catharine Street
Liverpool
L8 7NG
United Kingdom
Employer's website https://www.jamesplace.org.uk/ (Opens in a new tab)