About this role
• Processes jackpot wins and notifies the Shift Supervisor as needed. • Supervises necessary authorization (request for jackpot) and pay out of hand-paid jackpots in accordance with policy. • Ensures that slot machines are filled with ticket paper, so as to keep machines in constant operation. • Services minor machine and printer malfunctions. • Notifies slot supervisors, Shift Managers, or slot mechanics of guest needs and requests, follows up to ensure positive guest relations. • Assists in maintaining slot floor security by notifying department heads of any suspicious activity. • Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as the property’s internal controls, policies and procedures. • Promotes departmental and property-wide promotions with all guests. • Promotes positive guest relations through prompt, courteous and efficient service. • Maintains the cleanliness of the slot floor by clearing empty cups and glasses, replacing dirty ashtrays, wiping down machines and pushing in slot chairs. • Performs all other duties as assigned.
QUALIFICATION REQUIREMENTS • High school diploma or GED preferred. • No slot floor experience necessary. • Must be able to routinely lift or move up to 25 pounds. • Must be at least 21 years of age.