About this role
DUTIES AND RESPONSIBILITIES • Provides prompt, efficient, accurate, and courteous beverage service to casino guests in accordance with policies, procedures and standards. • Performs necessary tasks to service guests, i.e., taking and filling all food and beverage orders and assisting in maintaining guests gaming area in a clean and neat manner. • Monitors guests’ needs on a continual basis ensuring all beverage requests will be promptly fulfilled. • Assists other beverage personnel with maintenance (side work, opening/closing duties) as necessary. • Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy. • Monitors guest alcohol consumption and responds accordingly. • Works in a clean, sanitary, safe, and organized manner, abiding by all health and safety regulations. • Cleans unwanted glass wear, plastic bottles, Styrofoam cups, napkins and unwanted debris from the guests gaming area. • Practices full tray in, full tray out at all times. Never loiters at the bar. • Helps refill beverage supplies at all service stations. • Requests identification from guests in accordance with company policy. • Utilizes proper call order when ordering beverages from bartender in a courteous manner. • Helps keep service wells stocked, clean, and sanitary. • Maintains thorough knowledge of casino food and beverage selections. • Stays current on department and property knowledge and promotions. • Follows all C.A.R.E. guidelines to help assist with guests’ responsible consumption. • Performs all other duties as assigned.
QUALIFICATION REQUIREMENTS • High school diploma or GED preferred. • At least one year of related experience preferred. • Strong organizational and interpersonal skills required. • Must be at least 21 years of age.