About this role
Westside Recreation Centre is a world-class facility based on a lifestyle and wellness concept. Since 2000, we have been providing families with high quality and accessible recreation facilities, programs and services.
The Climbing Wall Instructor/Monitor position has the responsibility to provide quality leadership for a variety of climbing wall programs at Westside. Primary responsibilities include program instruction and belaying during open time. Other duties can include: volunteer supervision, program planning and administration, promotions, and risk management implementation.
Position Description
· Supervise and oversee program and drop-in participants in the climbing wall
· Provide supervision for uncertified instructors and volunteers
· Provide new guests and members with Climbing Wall Orientation
· Provide belay tests to those participants with previous climbing experience
· Provide excellent customer service and climbing wall information to our customers
· Belay during open climbing hours
· Belay during birthday parties and rentals
· Instruct climbing wall programs for children, youth and adults
· Ensure the safety of all participants
· Assist with route setting
ADMINISTRATIVE:
· Take daily attendance of program participants
· Lesson plan based on course requirements
· Attend any staff meetings/additional training
· Maintain written record/reports as necessary
· Answer any public inquires and/or complaints
· Administrative duties as required
RISK MANAGEMENT:
· Complete Incident Report Forms as required
· Assist in weekly safety and inventory checks
· Ensure waiver forms have been signed by a parent or legal guardian
· Follow all general facility rules related to general behavior, demeanor, use and care of facility areas, criminal activity
· Maintain equipment
PHYSICAL/PSYCHOLOGICAL DEMANDS:
· Ability to work in a fast-paced noisy environment
· Ability to work inside as well as outside when required
· Ability to lift 20-25 lbs on a daily basis
· Must be able to belay for long periods of time
SKILLS REQUIRED
· Ability to work in a team environment
· Ability to work independently
· Ability to lead small groups
· Good customer service skills
· Good communication and problem-solving skills
· Good planning and organizational skills
QUALIFICATIONS
· Current CSA Standard Z1210-17 Intermediate First Aid
· Must be of 18 years of age or older
· Minimum 6 months indoor or outdoor climbing experience
· High 5 is considered an asset
· Have CGI-1 (Climbing Gym Instructor) Level 1 ACMG certification, or active CWI (Climbing Wall Instructor) Levels 1&2 CWA certification, or actively working towards getting certified
WORK TERM:
· Part-time, evening and weekend shifts available