About this role
DUTIES AND RESPONSIBILITIES:
• Monitor, track, and assign drivers to dedicated routes while ensuring compliance with Hours-of-Service regulations.
• Maintain utilization of tractors and trailers to meet or exceed budget and operational expectations.
• Provide drivers with dispatch instructions, delivery information, and operational support to ensure successful and on-time service through the TMS and other transportation operating systems.
• Serve as a primary point of contact for drivers and assist with resolving operational issues.
• Interface with Account Manager regarding service failures, delivery concerns, OS&D, and other transportation-related issues.
• Maintain daily operational revenue goals and report performance metrics on a weekly basis.
• Monitor on-time performance, service levels, driver productivity, equipment utilization, and other key performance indicators.
• Process and verify driver payroll accurately on a weekly basis.
• Perform annual performance reviews for direct reports and provide ongoing coaching, feedback, and development.
• Create and maintain a spot freight network to generate backhaul opportunities and improve fleet utilization.
Benefits
Benefits
• Medical
• Dental
• Vision
• 401k
• Paid vacation
• Paid holidays
• Profit sharing