About this role
Essential Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
• Reports directly to the Oxygen Delivery Manager.
• Become familiar with all DOT and FDA regulations as they pertain to oxygen.
• Delivers equipment and supplies from inventory as prescribed on patient/client delivery tickets.
• Assures proper segregation of clean and dirty equipment in the delivery vehicle.
• Loads the equipment, oxygen systems, and related supplies into vehicle.
• Determines or obtains the best daily route, then drives delivery vehicles on that route, to deliver home medical equipment, oxygen, and supplies to home care patients/clients in a timely manner.
• Completes route sheet accurately and returns in a timely manner.
• Provides patient/client orientation, instructing on the proper use, maintenance, and safety of equipment.
• Works with patients/clients to solve a variety of problems, thereby acting as a company field representative.
• Returns and unloads returned rental equipment, assuring proper segregation of clean and dirty equipment.
• Completes delivery and pick-up paperwork promptly and accurately, including route sheets, manifests, and patient/client documentation, returning paperwork to the appropriate facility personnel.
• Assists in cleaning and disinfecting rental equipment.
• Assists in minor repair work on home medical equipment within the scope of training.
• Requests additional stock for inventory as needed.
• Assists in inventory count as needed.
• Maintains a professional appearance and appears in proper company uniform.
• Assists in tracking down paperwork, signatures, charts, etc. as needed to complete orders.
• Promotes teamwork among co-workers, including in assisting respiratory therapists and patient care coordinator as needed.
• Takes "on-call" time on an agreed upon basis.
• Performs all office maintenance tasks as required.
• Demonstrates timeliness, courtesy, sincerity, and patience when dealing with patients/clients.
• Markets the company in a positive and professional manner at all times.
• Assumes other duties within scope of training as assigned by the Respiratory Operations Manager.
• Other duties as assigned.
Qualifications:
• High School Diploma preferred.
• 1-3 years of EMT and/or Medical Delivery Driver experience preferred.
• Excellent communication skills, both written and verbal to interact knowledgeably with customers/clients.
Physical Demands:
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• EE must frequently lift and/or move up to 10 pounds.
• EE must occasionally lift and/or move up to 50 pounds.
Work Environment:
• This job will require the employee to go into patient homes and hospitals for the set-up and service of medical devices.
Skills:
• Problem Solving/Analysis
• Time Management
• Communication Proficiency
• Technological Capability
• Customer/Client Focus
• Collaboration
You will be expected to work Monday through Friday, 8:00 a.m. to 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.