About this role
Now Hiring: Donor Engagement Operations Manager Department: Development | Reports to: Director of Giving and Engagement Status: Full-Time, Exempt Salary Range: $70,000- $75,000 annually Location: Ashland, OR
Principal Duties and Responsibilities (Essential Functions):
• Lead and execute all aspects of planning and execution for major events for the theatre
• Ensure events are delivered successfully, meeting organizational goals, staying within budget, and providing a positive audience experience
• Establish event goals and ROIs, and make recommendations for event continuation or discontinuation based on metrics
• Collaborate with Development Team members to budget, design and produce donor-related events
• Execute all aspects of event logistics including negotiating contracts with venues, vendors, performers, and other service providers
• Develop and oversee budgets for events. Including reconciling and paying vendors and personnel in a timely manner
• Collaborate with Volunteer Coordinator to recruit and train volunteers for event support
• Create and coordinate invitations, track RSVPs in Tessitura and prepare follow up communications post event
• Provide oversight and staffing for all events
• Ensure all donor events are on Development staff's, senior leaders', and board members' calendars as necessary with accurate, up-to-date details and accompanying event documents
• Manage Events calendar and keep statuses up to date in events tracking systems
• Complete occasional prospect research projects and help draft dossiers, bios and event scenarios as needed
• Serve as primary liaison to producing and artistic teams to schedule actors and artists for events, experiences and meetings
• Support the Director of Campaign and Major Gifts with off-site events and trips
• Oversee engagement and event RSVPs, schedule, staffing, and attendees
• Update and distribute event attendee lists to development staff, collaborators and volunteers
• Support the Development team with staffing the development front desk area and answering the Development main line and inboxes when needed
• Support the Board Relations Manager with Board Dinners and events
• Other duties as assigned
• Serve as an advocate and ambassador for OSF
Minimum Qualifications & Skills:
• Minimum 3-5 years of experience managing complex projects, events, or stakeholder-facing programs in a nonprofit, hospitality, education, arts, healthcare, or corporate environment.
• Ability to think quickly and clearly solve problems under pressure.
• Ability to deal effectively and efficiently with a wide range of individuals within and outside of OSF
• High degree of organizational skills and attention to detail
• Ability to multitask easily
• Ability to negotiate competing timelines and deadlines
• Ability to hold the big picture while focusing on the details
• Ability to work both independently and as a member of a team
• Proven ability to oversee and execute multiple logistical aspects of event planning and coordination
• Fluent with Microsoft suite, experience with Tessitura or similar CRM preferred
• Demonstrated initiative, energy, and passion for event coordination
Preferred Qualifications & Skills:
• Ability to work with project and task management tools like Asana
Physical Ability:
• Ability to lift and carry a minimum of thirty-five pounds
• Ability to sit, stand and walk for extended periods of time
Hours Requirements:
• Must be willing to work Evenings and Weekends
• Some travel may be required
Compensation: $70,000-$75,000